Revenue Hub

JUNE 11, 2024

trillion and accounting for nearly 70% of the global economic impact. billion by 2026, growing at a CAGR of over 9.7% from 2021 to 2026. A study by PwC predicts that the most significant boosts to GDP from AI will be in China (26% in 2030) and North America (14.5%), totaling a staggering $10.7

Guest Satisfaction 103

Guest Satisfaction Article Events Pricing 103

Modern Restaurant Management

DECEMBER 17, 2024

This frees up valuable labor resources to focus on what really matters—serving customers at the restaurant level, and focusing on customer service and business growth at the distributor level. You need structured and standardized data to effectively trace a product from start to finish in the food supply chain.

Marketing 167

Marketing Pricing Customer Service Catering 167

Les Roches

AUGUST 12, 2022

Great customer service is paramount; but it’s not just about being a friendly and welcoming host. There are many vital hotel services and interlinked moving parts that all need to work together to create that all-important fantastic customer experience. Customer service centric. Property management.

Communication 52

Communication Housekeeping Customer Service Training 52

The Restaurant Times

DECEMBER 22, 2021

If you’re interested in striking a chord with Gen Z, consider setting up social media accounts and using them as a customer service channel. The best way to engage your audience is to create personalized content and promote customized offers across all your digital channels. . Lower Operational Costs.

POS Systems 52

POS Systems Budgeting Marketing Customer Service 52

7 Shifts

JUNE 16, 2024

Start an Instagram account and use relevant hashtags In the digital age, food and beverages are no longer just for "enjoyment"—they have transitioned into clickable status symbols. Instead, ask them for an objective review of your restaurant—from the establishment itself, to the customer service experience, to the food and drinks.

Marketing 78

Marketing Catering Events Reservations 78

Modern Restaurant Management

DECEMBER 16, 2019

November and December purchases typically account for upwards of 50 percent of annual gift cards sales. While gift cards account for 6.3 Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The The Role of an Event Professional. percent at hotels.

Events 128

Events Pricing Marketing Cost Reduction 128

Modern Restaurant Management

FEBRUARY 1, 2021

Pandemic Shaping Customer Service. New data from Stella Connect looks at how Covid-19 has impacted service teams, as well as the trends that will shape customer service in the new year and beyond. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

Travel and Tourism 133

Travel and Tourism Pricing Marketing Customer Service 133