STAAH

APRIL 30, 2024

Mobile technology integration: Hotels are increasingly leveraging mobile technology to enhance guest experiences and streamline operations. Tech switching involves integrating mobile apps for functions like mobile check-in/check-out, keyless entry, in-room controls, and personalised guest services.

Guest Services 88

Guest Services Communication Property Management Reservations 88

eZee Absolute

DECEMBER 7, 2023

And with so many evolving hospitality trends for 2024, it can be very confusing. Hoteliers today face the challenge of adapting to this evolving landscape while staying true to the core essence of hospitality – providing exceptional guest experiences. The hospitality industry landscape is changing continuously.

Travel and Tourism 59

Travel and Tourism Blog Guest Satisfaction Pricing 59

Hotel Owner

JUNE 7, 2024

If that was 2023, what trends can we expect to unfold as we progress through 2024? Health and wellness tourism explores new frontiers Forecast to become a trillion dollar market in 2024, global wellness tourism is a market sector that can truly be said to have come of age.

Travel and Tourism 52

Travel and Tourism Catering Marketing Resort Management 52

Hospitality Net

SEPTEMBER 5, 2023

August 31, 2023 – VAI Resort, a $1 billion, 60-acre oasis featuring a 1,100-room luxury hotel scheduled to open in 2024 in Glendale, Arizona, has partnered with Hapi and Salesforce to personalize and differentiate guest service across the entire resort. MIAMI and GLENDALE, Ariz.,

Scheduling 89

Scheduling Guest Services 89

Hotel Owner

OCTOBER 1, 2024

The news comes after Numa acquired Native Places, the lifestyle aparthotel brand, from Native Holdings for an undisclosed sum in July 2024. The investment will also see Native Manchester adopting Numa’s technology, including digital check-in and check-out, digital room keys, and 24/7 guest service via smartphone.

Guest Services 97

Guest Services Events 97

Hospitality Net

JULY 23, 2024

SYDNEY, Australia, July 23, 2024 - Shiji, the hospitality technology leader, proudly announces that View Hotels has chosen Shiji’s Infrasys Cloud POS and Digital Dine solutions for its Australian locations.

Guest Services 60

Guest Services 60

Hospitality Net

SEPTEMBER 4, 2024

Attendees visiting Hotel Internet Services’ booth #223 will gain a first-hand look at how their WiFi and in-room entertainment offerings can be seamlessly paired with robust technologies to provide more personalized guest service.

Guest Services 49

Guest Services 49

Boutique Hotel News

DECEMBER 19, 2022

Last year, MF&P announced a sixth Resident hotel in Edinburgh which is due to open in 2024. One of the attractions of The Resident is the support it gives its teams, which promotes valuable high retention rates and delivers the guest service which drives important loyalty.

Guest Services 130

Guest Services Marketing 130

Larry Mogelonsky

JUNE 21, 2024

(Originally published on Hospitality net on Friday, June 14, 2024) One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. This leads us to the buzzy term for 2024: copiloting.

Document 130

Document Guest Services Marketing Article 130

Larry Mogelonsky

NOVEMBER 12, 2024

Hence, as frustrating as it may be to hear, my answer to this ‘keystone question’ circa late July 2024 is, “It depends.” Yes, there are always the budget and midscale properties that are pure-play hotels – heads in beds and a very limited selection of services and amenities beyond that.

Budgeting 130

Budgeting Guest Satisfaction Pricing Guest Services 130

Hotel Owner

SEPTEMBER 23, 2024

We have invested greatly to ensure that this hotel can deliver the highest standard of guest service and facilities, ensuring the longevity of this popular property.

Guest Services 52

Guest Services Events 52

Hotel Business

APRIL 29, 2024

Opening in late 2024, the 97-room Fidelity Hotel is located in one of the most visited neighborhoods in downtown Cleveland. The hotel will have amenities such as 24-hour concierge and guest services, a fitness center, complimentary newspapers and coffee, in-room dining, locally sourced minibars and custom bathrobes.

Concierge 59

Concierge Guest Services 59

Lodging Magazine

OCTOBER 16, 2024

While the engineering department may be responsible for maintaining the fitness and pool equipment as well as the pool water quality, housekeeping invariably is tasked with maintaining the guest use area around such equipment.

Housekeeping 63

Housekeeping Guest Services Magazine 63

Hotel Business

NOVEMBER 12, 2024

By Ishan Patel As we move into the fourth quarter of 2024, two of the most pressing challenges confronting hotel industry remain: The continuously increasing cost of labor and the need to make loyalty programs as responsive as possible to guest wants and preferences. We see this most acutely at the property level.

Cost Reduction 59

Cost Reduction Property Management Guest Satisfaction Guest Services 59

Lodging Magazine

FEBRUARY 14, 2024

Hotel companies sometimes hire independent entities—persons or firms—to provide certain guest services. In most such cases, the laws of agency are in play: the hotel is the principal that empowers someone else (an agent) to act on its behalf and controls the methods used by the agent to carry out delegated tasks.

Guest Services 118

Guest Services Magazine 118

Hotel Business

MARCH 20, 2024

Guests can step off their boats and experience poolside 5 o’Clock Somewhere Bar & Grill, Welcome Cabana, Marina Store and more. ” Compass by Margaritaville currently has locations in Florida and Oregon.

Guest Services 105

Guest Services Marketing 105

Lodging Magazine

OCTOBER 4, 2024

announced the relaunch of Radisson Individuals in the Americas region as an upper-upscale soft brand focused on full-service, boutique, and independent hotels that stand apart for their local character and guest service. NORTH BETHESDA, Maryland—Choice Hotels International, Inc.

Guest Services 58

Guest Services Magazine 58

Lodging Magazine

JANUARY 8, 2024

on development and guest service trends in the leisure market. LODGING brings you the third installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Jai Motwani of Hotel Motel Inc.

Marketing 117

Marketing Guest Services Magazine 117

Lodging Magazine

SEPTEMBER 26, 2024

In her new role, Martinez will oversee all aspects of KLN’s guest service and dining operations. In this role, Dvoranchik will oversee all financial operations, including strategic planning, budgeting, forecasting, and financial reporting.

Strategic Planning 58

Strategic Planning Budgeting Guest Services Magazine 58

Hotel Owner

DECEMBER 16, 2022

The news comes as MF&P last year announced the sixth Resident location, with a new site in Edinburgh due to open in 2024. One of the attractions of The Resident is the support it gives its teams, which promotes valuable high retention rates and delivers the guest service which drives important loyalty.

Guest Services 104

Guest Services Marketing 104

Hotel Business

JANUARY 16, 2024

A 34-year veteran of the hospitality industry, McClelland began his career as a guest service representative with Marriot. As OTO Development moves toward its 20th anniversary in May 2024, “We’re excited to have Mat’s experienced vision contribute to the evolution of our company,” Turner adds.

Guest Services 59

Guest Services Property Management 59

Hotelogix

JANUARY 18, 2024

Ensure your booking engine displays real-time availability and pricing via the Hotel PMS to avoid overbookings and guest dissatisfaction.    Task automation: It should automate all booking-related tasks, including reservations and confirmation emails, so your staff can focus on delivering exceptional guest services.

Book 130

Book Catering Reservations Guest Satisfaction 130

Lodging Magazine

MAY 28, 2024

The deployment combines both platforms to optimize both guest service and satisfaction while enhancing operational efficiency. InnSpire’s guest […] The post InnSpire and Optii Solutions Form Strategic Partnership appeared first on LODGING Magazine. Pete Beach, Florida.

Housekeeping 58

Housekeeping Maintenance Guest Services Magazine 58

Hotel Business

JULY 9, 2024

Several tech companies introduced new products at HITEC 2024 in Charlotte. From service robots to software that enables hotels to run more efficiently, here are some of them.

Accounting 104

Accounting Concierge Book Communication 104

Les Roches

JULY 5, 2024

5th July, 2024 In this article The hotel and tourism industry is growing and is estimated to be worth more than $11,000 billion USD in 2029. Using data analysis and forecasting techniques to make strategic decisions that drive revenue growth Front office manager: overseeing the reception desk and guest services operations in a hotel.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

SEPTEMBER 3, 2024

What it’s like to work in hotel operations management 3rd September, 2024 In this article What is hotel operation management? Core areas of hotel operations Who is in charge of hotel operations management?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

JULY 4, 2024

4th July, 2024 In this article The hospitality industry thrives on innovation and adaptability, so it’s no surprise that hospitality education also makes the most of technology. What do you study in an online hotel management degree? Students no longer need to be bound by traditional brick-and-mortar institutions, with around 7.5

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

Les Roches

JULY 3, 2024

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

SEPTEMBER 25, 2024

25th September, 2024 In this article What Are the Top 10 Hotels in Abu Dhabi? High standards of service: working in a hotel here means adhering to high standards of service and quality. Bachelor in hospitality management Front desk and guest services The first point of contact for guests is the front desk.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine.

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Hotel Business

OCTOBER 19, 2023

Over the coming months, 32 hotels (360 rooms) will be converted, with an additional 36 hotels (365 rooms) set to join the portfolio in 2024—bringing the total number of Pure Rooms to 874.

Guest Services 64

Guest Services 64

Hotel Business

JULY 20, 2023

Under this agreement, Sabre’s SynXis Central Reservation System will become the main central reservation system (CRS) for Hyatt hotels beginning in 2024. This collaboration represents our dedication to empowering the hospitality industry and elevating the guest experience.”

Reservations 40

Reservations Book Guest Services Back of House 40

Hotel Business

FEBRUARY 22, 2023

A global rollout to other regions is expected through 2024. .” Marriott conducted a pilot in November at six properties in the U.S. and will begin to deploy the technology throughout U.S. and Canadian hotels this month. The post Marriott to combat online child sexual abuse material appeared first on hotelbusiness.com.

Training 105

Training Guest Services 105

Hotel Business

MARCH 13, 2024

1 reason people are looking to travel in 2024. When consumers think about going on the road, whether it be for a meeting or for a celebration or for a vacation, we know from our research at Hilton that rest and relaxation is the No.

Training 105

Training Guest Services 105

Les Roches

JUNE 27, 2024

Exciting hospitality careers that allow you to travel 27th June, 2024 In this article Does the idea of a traditional office job leave you yearning for adventure? Cruise ships need management to oversee all guest services on board, ensuring exceptional hospitality standards are met.

Travel and Tourism 52

Travel and Tourism Training Communication Events 52

Les Roches

AUGUST 4, 2024

Aiming for the top: Hotel manager salary and benefits 4th August, 2024 In this article What does a hotel manager do? What does it take to become a hotel manager?

Hospitality Management 52

Hospitality Management Front Desk Operations Guest Satisfaction Budgeting 52

Les Roches

JUNE 25, 2024

How to start a career in hotel reputation management 25th June, 2024 In this article In the digital age, a hotel’s reputation can make or break its success. With the rise of online review platforms and social media, guests have unprecedented power to shape perceptions of hotels through their feedback and reviews.

Guest Satisfaction 52

Guest Satisfaction Travel and Tourism Workshop Communication 52