Remove 2024 Remove Guest Satisfaction Remove Guest Services
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The professionals guide to enhancing guest satisfaction

Les Roches

As a result, she understands better than most how important guest satisfaction is for the hotel industry and what are the best ways to deliver it. The importance of guest satisfaction in the hospitality industry Guest satisfaction is at the core of the hospitality industry.

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Hospitality Horizons 2024: Navigating the Top Trends

eZee Absolute

And with so many evolving hospitality trends for 2024, it can be very confusing. Hoteliers today face the challenge of adapting to this evolving landscape while staying true to the core essence of hospitality – providing exceptional guest experiences. The hospitality industry landscape is changing continuously.

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Hotels with Ancillary Revenue Streams Need a CDP Purpose-Built for Hospitality

Larry Mogelonsky

Hence, as frustrating as it may be to hear, my answer to this ‘keystone question’ circa late July 2024 is, “It depends.” Yes, there are always the budget and midscale properties that are pure-play hotels – heads in beds and a very limited selection of services and amenities beyond that.

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Where loyalty and profitability meet

Hotel Business

By Ishan Patel As we move into the fourth quarter of 2024, two of the most pressing challenges confronting hotel industry remain: The continuously increasing cost of labor and the need to make loyalty programs as responsive as possible to guest wants and preferences. In fact, loyal guests spend, on average, 22.4%

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Driving direct bookings via your hotel website? Leverage the power of a booking engine.

Hotelogix

Ensure your booking engine displays real-time availability and pricing via the Hotel PMS to avoid overbookings and guest dissatisfaction.    Task automation: It should automate all booking-related tasks, including reservations and confirmation emails, so your staff can focus on delivering exceptional guest services.

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Insights into hotel management salary and requirements

Les Roches

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3 Average salaries for front office managers are around $55,182 per year.

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From reception to management: Hotel careers in Dubai

Les Roches

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage.