7 Shifts

SEPTEMBER 9, 2024

To do this, provide both part-time and full-time job opportunities to cater to different needs. By day three, they could learn about customer service standards and how to use the POS system. Host quarterly training sessions where employees can learn new culinary techniques or customer service strategies.

Training 134

Training Scheduling Server Communication 134

Hotelogix

OCTOBER 1, 2024

As we step into 2024, it’s clear that OTAs are not slowing down regarding innovation. Let’s dive into the top trends shaping the OTA landscape in 2024.  By offering more payment options, OTAs are making travel accessible to a broader audience, boosting bookings and customer satisfaction.

Book 130

Book Pricing Customer Service Budgeting 130

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly.

Marketing 78

Marketing Catering Events Reservations 78

Lodging Magazine

JANUARY 31, 2024

Pivot caters to boutique and lifestyle brands with service philosophies and data-driven results. This partnership brings the benefit of customer service, functionality, and […] The post Stayntouch Implements Cloud PMS at Seven Pivot Hotels appeared first on LODGING Magazine.

Customer Service 63

Customer Service Catering Property Management Magazine 63

Hotel Business

JUNE 27, 2024

Three out of four travelers agree that Americans are prioritizing travel more in 2024. And when they travel, they are opting more for a highly digital, self-service experience when it comes to their hotel stays, according to Mews.

Customer Service 103

Customer Service Catering Information Marketing 103

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. full service restaurants surveyed plan to introduce catering services.

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

Hotel Owner

MAY 29, 2024

Norbert Lieder, ICMI’s managing director, emphasised the high standards and excellent customer service that guests can expect. Driftwood, a luxury guest house in Rhosneigr, Anglesey, has been named among the top 10% of hotels worldwide by Tripadvisor’s 2024 Traveller’s Choice Awards.

Customer Service 52

Customer Service Catering 52

Modern Restaurant Management

AUGUST 16, 2023

Acquiring this technology allows restaurant owners to focus on creating delicious food and providing excellent customer service — the POS system takes care of the rest. As the future of data-driven customer experiences evolves, brands must adapt to changes like Google's plan to remove third-party cookies by 2024.

POS Systems 167

POS Systems Customer Service Back of House Catering 167

HotelREZ

JULY 2, 2024

Continued growth reflects HotelREZ’s commitment to enhancing its global footprint while delivering unparalleled service and value to its partner properties. These signings bring a diverse range of high-end properties into the HotelREZ portfolio, catering to business and leisure travellers in major cities throughout the region.

Reservations 52

Reservations Customer Service Book Catering 52

Les Roches

JUNE 27, 2024

Your journey starts here: working for top travel agencies in Abu Dhabi 27th June, 2024 In this article Starting a career journey in the travel industry is like setting foot on a path paved with exploration, adventure and endless opportunities. The city offers something for everyone with its captivating landscapes and cultural tapestry.

Travel and Tourism 52

Travel and Tourism Customer Service Communication Catering 52

Les Roches

JUNE 27, 2024

Finding Dubai tourism careers that inspire you 27th June, 2024 In this article Dubai, in the heart of the United Arab Emirates, is renowned for its innovation, towering skyscrapers, luxurious resorts, and vibrant cultural scene. Discovering Dubai’s tourism sector Dubai’s population was estimated to be over 3 million in 2024.

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52

Les Roches

AUGUST 1, 2024

Explore the leading tourism companies in Dubai 1st August, 2024 In this article Dubai tourism companies What it’s like to work for a tourism company How to prepare for tourism jobs Known for its breathtaking skyline, luxurious lifestyle and lively culture, Dubai has become one of the world’s top travel destinations.

Travel and Tourism 52

Travel and Tourism Book Communication Reservations 52

Les Roches

JULY 2, 2024

Exciting opportunities: hospitality careers in Dubai 2nd July, 2024 In this article Dubai, a city in the United Arab Emirates, is known for its towering skyscrapers, luxurious resorts, and a vibrant culture. Entertainment venues and theme parks Dubai is home to a lot of entertainment venues and theme parks that cater to visitors of all ages.

Travel and Tourism 52

Travel and Tourism Concierge Catering Hospitality Management 52

Modern Restaurant Management

DECEMBER 19, 2023

which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Many companies sell robots, but do not service, integrate or repair the robots, making it more difficult for customers to maintain.

Front of House 117

Front of House Customer Service Marketing Concierge 117

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. And by the time Q4 is reported in January 2024, it will likely be down.

Pricing 197

Pricing Marketing Customer Service Scheduling 197

Hotel Owner

FEBRUARY 5, 2024

With 2023 already consigned to history as the year of tourism recovery, the hospitality industry – starting in 2024 – now finds itself facing a scenario where actors who began making waves a few years ago are now consolidating their positions.

Travel and Tourism 52

Travel and Tourism Maintenance Book Customer Service 52

Les Roches

JULY 3, 2024

Find your passion: Sharjah tourism careers 3rd July, 2024 In this article Located along the shores of the Arabian Gulf, Sharjah is a hub of culture, heritage and innovation in the United Arab Emirates(UAE).

Travel and Tourism 52

Travel and Tourism Workshop Training Guest Satisfaction 52

Les Roches

SEPTEMBER 23, 2024

23rd September, 2024 In this article What is a hotel management company? These programs are designed to improve service quality and operational efficiency, ensuring staff are well-equipped to deliver exceptional guest experiences. How do hotel management companies make money?

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Les Roches

JULY 5, 2024

5th July, 2024 In this article The hotel and tourism industry is growing and is estimated to be worth more than $11,000 billion USD in 2029. They include: Customer service excellence: successful hotel managers have strong interpersonal skills, empathy and dedication to exceeding guest expectations.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

SiteMinder

FEBRUARY 14, 2024

Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Les Roches

JULY 4, 2024

4th July, 2024 In this article The hospitality industry thrives on innovation and adaptability, so it’s no surprise that hospitality education also makes the most of technology. Let’s explore the key competencies gained through such programs, from mastering customer service to understanding global tourism trends.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

Les Roches

JUNE 26, 2024

26th June, 2024 In this article In the fast-paced world of hospitality, the role of a hotel manager is vital. Bachelor of Hospitality Management Bachelor of arts in hospitality management These degree programs emphasize the service-oriented aspects of hospitality management, focusing on guest relations, communication and leadership skills.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

Les Roches

AUGUST 21, 2024

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JUNE 25, 2024

How to start a career in hotel reputation management 25th June, 2024 In this article In the digital age, a hotel’s reputation can make or break its success. Excellent customer service skills: Providing exceptional customer service is fundamental to maintaining a positive reputation.

Guest Satisfaction 52

Guest Satisfaction Travel and Tourism Workshop Communication 52

Les Roches

JULY 3, 2024

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

JUNE 24, 2024

How to start a hotel management company 24th June, 2024 In this article The hospitality industry is a dynamic and thriving sector that presents plenty of opportunities for aspiring entrepreneurs. Starting a hotel management company is one of those and can be both rewarding and lucrative.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Revenue Projections Communication 52

Les Roches

JUNE 27, 2024

Exciting hospitality careers that allow you to travel 27th June, 2024 In this article Does the idea of a traditional office job leave you yearning for adventure? Luxury trip designer Craft bespoke itineraries for high-end clientele or travel companies, creating unique experiences that cater to a client’s interests and desires.

Travel and Tourism 52

Travel and Tourism Training Communication Events 52

Les Roches

JUNE 24, 2024

Unique hospitality careers you might never have heard of 24th June, 2024 In this article The hospitality industry is full of familiar roles such as hotel managers, concierges and restaurant staff. These directors develop comprehensive wellness programs that cater to the physical, mental and emotional needs of guests.

Workshop 52

Workshop Concierge Travel and Tourism Hospitality Management 52

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit.

Pricing 78

Pricing Scheduling Events Marketing 78

Les Roches

SEPTEMBER 25, 2024

25th September, 2024 In this article What Are the Top 10 Hotels in Abu Dhabi? High standards of service: working in a hotel here means adhering to high standards of service and quality. What’s it like to work in the top 10 hotels in Abu Dhabi? This field requires creativity, attention to detail and a passion for gastronomy.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Modern Restaurant Management

NOVEMBER 1, 2024

Voice of the Restaurant Industry Toast's 2024 Voice of the Restaurant Industry some insights and data suggesting a cautiously optimistic outlook: profits are rising, with 63 percent reporting increased margins compared to last year. As consumer searches for malls are declining, restaurants are breathing life back into malls.

Pricing 88

Pricing Customer Service Budgeting Accounting 88

Modern Restaurant Management

DECEMBER 31, 2019

These options cater to both vegetarians/vegans and the flexitarian, someone who eats meat but wants plant-based options as well. percent by 2024, and 2020 will be a catalyst year that could drive that number up. a result, deliveries are increasing, and many restaurants are shifting to cater to this trend.

POS Systems 138

POS Systems Marketing Training Pricing 138