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Capella Sydney appoints Arthur Carré as head pastry chef

Hospitality Magazine

Carr moved to Australian in 2023, joining Mimi’s as sous chef. A major focus, he says, is to train his team to uphold high standards in an environment that encourages creativity, positivity, and collaboration. Since beginning at Capella, Carr has developed a festive afternoon tea for the hotel’s daytime eatery Aperture.

Training 246
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How to Safeguard Your Restaurant in the Face of Severe Weather 

Modern Restaurant Management

Sadly, these events are only becoming more frequent; in 2023 alone, the U.S. For this reason, restaurants must make severe weather preparedness a key component of their operation strategy and staff training. Therefore, restaurants must prioritize staff safety and weather emergency training.

Training 189
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2023 hotel and travel trends

Boutique Hotel News

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. HiJiffy’s AI system Aplysia is the product of six years of training and can escalate conversations to relevant departments based on syntax and semantic analysis as well as emotional understanding. . Hotel e-tail. Digital twins.

Concierge 312
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2023 outlook: Industry voices on travel and hospitality

Boutique Hotel News

Industry leaders share their thoughts on the travel, hospitality and economic landscape in 2023. According to the CEBR, these preferences, such as the increasing demand for longer trips and remote working spaces, are particularly prevalent among younger generations, indicating a promising outlook for our sector well past 2023.”

Pricing 246
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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)

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Safety Training and a Strong Safety Culture: The Recipe for Mitigating Restaurant Risk

Modern Restaurant Management

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth.

Training 167
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As airfares soar, train bookings rise

PhocusWire

Omio has compared its search and booking data from Q1 2019 with Q1 2023, finding a 20% increase in total train bookings and a 54% decrease in total flight bookings.

Training 133