eHotelier

APRIL 26, 2023

Bournemouth-based disability training charity The CRUMBS Project (Crumbs), was recognised at the Springboard Awards for Excellence 2023, winning in both the ‘Diversity, Equality and Inclusion’, and the ‘Disability Confidence’ categories.

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Training 130

Hospitality Magazine

DECEMBER 7, 2022

Consideration is key moving into 2023, and we’re tipping a back-to-basics approach to remain front of mind alongside the establishment of working environments that empower staff to succeed in the sector. The post Hospitality’s 2023 food and beverage trend predictions appeared first on hospitality | Magazine.

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Front of House Bookkeeping POS Systems Reservations 246

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

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Pricing POS Systems Front of House Marketing 197

7 Shifts

SEPTEMBER 21, 2023

The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond. Here's what we found.

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Training Download Scheduling Catering 158

Modern Restaurant Management

FEBRUARY 1, 2023

And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. Staff training is a powerful retention tool in the service industries. So, for positions that don’t require certifications, offer in-house training or sponsor higher education. It all comes down to your staff.

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Budgeting Training Scheduling Pricing 189

eHotelier

NOVEMBER 5, 2023

Queensland hospitality and tourism ventures are benefitting from an injection of bright new talent, with Voyages’ Mossman Gorge Cultural Centre celebrating the 2023 graduates of its National Indigenous Training Academy (NITA) programs this month.

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Training 130

Hospitality Magazine

JULY 29, 2024

Lion has released its 2023 Sustainability Report , detailing the progress the company made towards its sustainability goals last year, including exceeding its 2030 carbon emissions reduction target and releasing its second Reconciliation Action Plan. Additionally, it celebrated 10 years of its education program, Alcohol&Me.

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Workshop Training Magazine 130

Lodging Magazine

NOVEMBER 1, 2023

A worldwide program that has thus far trained workers primarily from outside the United States to serve the hospitality industry was actually born here. This concept then […] The post Saira Hospitality CEO on Training Hotel Workers via Pop-Up Schools appeared first on LODGING Magazine.

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Training Magazine 116

Boutique Hotel News

OCTOBER 17, 2022

The brand has also partnered with Saira Hospitality, a non-profit organisation which sources and trains talent through pop-up schools, ahead of the upcoming Shepherd’s Bush opening. Brussels, spring 2023. Amsterdam, spring 2023. Berlin, summer 2023. Edinburgh, summer 2023. Vienna, late 2023.

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Events Catering Training 246

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. "With consumer behaviors now firmly established around off-premise dining solutions due to the pandemic, off-prem will remain a prevalent option for 2023. For part two, click here.

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eHotelier

FEBRUARY 1, 2024

The first UNWTO Communication, Media and Tourism Training in Africa Workshop organized in collaboration with the Ministry of Tourism and Hospitality Industry of Zimbabwe and the Zimbabwe Tourism Authority (ZTA) was in the majestic Victoria Falls, from 13 to 15 November 2023 bringing together tourism professionals, journalists, media and communication (..)

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Workshop Communication Training 100

Hospitality Magazine

FEBRUARY 13, 2023

The scholarship includes a full WSET (Wine and Spirit Education trust) training program at either TAFE NSW Ryde or Ultimo campuses. The post 2023 NSW Wine WSET Scholarships are now open appeared first on hospitality | Magazine. Applications are now open until Friday 24 February, visit [link] to apply.

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Front of House Presentation Training Magazine 130

Lodging Magazine

JANUARY 3, 2023

Marriott International announced it has trained one million associates to spot the signs of and respond to human trafficking. Marriott International first introduced human trafficking awareness training in 2016 and rolled out enhanced training in 2021.

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Training Magazine 119

Hotel Business

AUGUST 10, 2023

The AHLA Foundation has revealed that foundation-funded human trafficking awareness trainings have been completed more than one million times by hotel employees across the industry. The hospitality industry is uniquely positioned to disrupt human trafficking, and employee trainings play a critical role in prevention efforts.

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Training 98

Hospitality Magazine

DECEMBER 17, 2024

Carr moved to Australian in 2023, joining Mimi’s as sous chef. A major focus, he says, is to train his team to uphold high standards in an environment that encourages creativity, positivity, and collaboration. Since beginning at Capella, Carr has developed a festive afternoon tea for the hotel’s daytime eatery Aperture.

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Training Magazine 246

Lodging Magazine

MAY 25, 2023

With the average cost to recruit and train a […] The post 5 Ways to Boost Employee Retention in 2023 appeared first on LODGING Magazine. Simply put, hoteliers have been unable to retain their employees.

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Training Magazine 105

Hotel Business

NOVEMBER 7, 2022

The Amadeus 2023 Travel Trends identifies five new developments which the company believes will play a part in shaping travel over the coming year. From paying for train tickets to seat upgrades, in-flight meals or late checkout at the hotel, with biometrics, travelers worldwide will use convenient, more secure, biometric payment solutions.

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Document Pricing Communication Training 121

Modern Restaurant Management

NOVEMBER 12, 2024

Sadly, these events are only becoming more frequent; in 2023 alone, the U.S. For this reason, restaurants must make severe weather preparedness a key component of their operation strategy and staff training. Therefore, restaurants must prioritize staff safety and weather emergency training.

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Training Communication Information Events 189

Lodging Magazine

OCTOBER 25, 2023

In fact, security deficiencies—perceived or actual—are among the most common complaints on guest satisfaction surveys, observed […] The post Building a Security Culture: The Most Basic Best Practice Is to Train All Staff in Protecting Guests appeared first on LODGING Magazine.

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Training Guest Satisfaction Magazine 122

Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists. The impact of these technological shifts is multifaceted.

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Marketing Training POS Systems Server 123

Larry Mogelonsky

SEPTEMBER 13, 2023

Despite the rollout of these new fitness-oriented guestroom features, though, for most guests in 2023, they aren’t a ‘must have’ but a ‘nice to have’. A simple way to think about this would be like comparing the human knee to a train chugging a track with two rails.

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Modern Restaurant Management

JULY 11, 2024

Research shows that out of two million restaurant inspections between September 2022 and 2023, handwashing was the most common FDA food code violation (six percent), and 5.6 In this context, it’s crucial to regularly train employees in things like hand hygiene.

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Sanitation Training 183

Hospitality Magazine

MAY 22, 2024

In 2023 I had a full-circle moment, having the honour of judging the Nestlé Golden Chef’s Hat Award finals. I get inspired to make every day better than the last and I am driven by training and developing the next generation of chefs. A lot is learned and gained through repeat training and honing that training during service.

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Definition Training Information 232

Hospitality Net

OCTOBER 13, 2023

The James Beard Foundation® (JBF) announced today the outcomes from its Fall 2023 Chef Bootcamp for Policy and Change. The event, held October 1-3 at Carnation Farms in Carnation, WA, brought together 18 chefs from 12 states and the District of Columbia for the 25th edition of the extensive policy and advocacy training workshop.

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Workshop Training Events 96

Hotel Owner

NOVEMBER 30, 2022

Oliver Brown, the general manager of Wivenhoe House Hotel, said: “In 2023, hoteliers will be expected to build their business strategy on conscious decision-making behind the scenes. We already have more on the books for 2023 than we did this time last year for 2022. Conscious considerations and decision making.

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Book Marketing Housekeeping Budgeting 105

InnQuest

JANUARY 27, 2023

As we march on through 2023, what changes can we expect to see in the hospitality industry? Improving spaces for hotel staff to socialise, improving training options, and streamlining hotel operations are several ways in which hotels may start improving the employee experience.

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Travel and Tourism Reservations Book POS Systems 130

Modern Restaurant Management

OCTOBER 31, 2023

The way you train your employees to clean, disinfect and sanitize in the restaurant is a crucial step in avoiding the spread of bacteria and viruses. A 2023 P&G Professional Consumer Pulse Study found 92 percent of patrons surveyed expect the dining areas of a restaurant to be cleaned more than two times a day.

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Sanitation Training Marketing 189

Revenue Hub

JANUARY 16, 2023

The skills required to succeed in hotel group, event, and BT sales are going to be hugely different here in 2023, but the disruptions that have caused these changes began much earlier. NB: This is an article from Kennedy Training Network. Cross-Train Hotel Sales and Revenue Managers. Reinvent The Lead Intake Process.

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Training Events Article Pricing 97

Hospitality Magazine

SEPTEMBER 16, 2024

Cyber security According to the Australian Signals Directorate, reports of cybercrime were up 23 per cent in 2022-2023, with one incident reported every six minutes on average. Such instances are creating a high demand for training and understanding around cyber threats.

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Pricing POS Systems Training Budgeting 231

7 Shifts

MAY 1, 2023

37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Or sometimes they don't know about the new employee until they show up for training.

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Training Front of House Budgeting Scheduling 78

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

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Regulatory Compliance Training Marketing 215

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? On the franchise side, what do you foresee in 2023? There are some good operators that think there are opportunities in 2023, which will be exciting to watch. © Modern Restaurant Management, 2023.

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Server Marketing Training Pricing 189

Hospitality Magazine

FEBRUARY 7, 2024

Ben Carroll Applejack Hospitality had a vibrant and eventful 2023. Patrick Friesen 2023 was a big year for Applejack Hospitality and our largest focus in our teams was building on relationships with suppliers, growers, fishermen, and farmers. Our most effective tool for recruitment is to create an enticing employee value proposition.

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Magazine Training Events 246

Modern Restaurant Management

OCTOBER 9, 2023

This has included a significant amount of wellness checks — more in the first six months of 2023 than in the last decade. Providing mental health awareness and resilience training to all employees can help promote a supportive work environment.

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Training Workshop Scheduling Communication 196

eHotelier

SEPTEMBER 17, 2023

This exclusive retreat, featuring Royal Ballet-trained dancer Karis Scarlette, is set to grace the island of Fares from 6th to the 19th of November 2023.

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Training 130

eHotelier

FEBRUARY 26, 2023

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury resorts, hotels, and residences, has been selected by Garance Primat to manage Domaine des Etangs, as of April 2023.

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Training 130

Les Roches

JANUARY 16, 2023

Many hotel groups are experiencing such acute labor shortages they are offering on-the-job development and expanding their management in training programs to include not only the traditional food and beverage or rooms division routes but also 360-degree operations as well. Technology trends.

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Travel and Tourism Communication Catering Demo 98