eHotelier

NOVEMBER 5, 2023

Queensland hospitality and tourism ventures are benefitting from an injection of bright new talent, with Voyages’ Mossman Gorge Cultural Centre celebrating the 2023 graduates of its National Indigenous Training Academy (NITA) programs this month.

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Training 130

Boutique Hotel News

JANUARY 16, 2023

Industry leaders share their thoughts on the travel, hospitality and economic landscape in 2023. According to the CEBR, these preferences, such as the increasing demand for longer trips and remote working spaces, are particularly prevalent among younger generations, indicating a promising outlook for our sector well past 2023.”

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Pricing Marketing Budgeting Training 246

Lodging Magazine

NOVEMBER 1, 2023

A worldwide program that has thus far trained workers primarily from outside the United States to serve the hospitality industry was actually born here. This concept then […] The post Saira Hospitality CEO on Training Hotel Workers via Pop-Up Schools appeared first on LODGING Magazine.

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Training Magazine 115

Hotel Business

AUGUST 10, 2023

The AHLA Foundation has revealed that foundation-funded human trafficking awareness trainings have been completed more than one million times by hotel employees across the industry. The hospitality industry is uniquely positioned to disrupt human trafficking, and employee trainings play a critical role in prevention efforts.

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Training 98

Boutique Hotel News

DECEMBER 20, 2022

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. HiJiffy’s AI system Aplysia is the product of six years of training and can escalate conversations to relevant departments based on syntax and semantic analysis as well as emotional understanding. . Hotel e-tail. Digital twins.

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Luxury Hospitality Magazine

JULY 3, 2024

Lifetime, the UK’s largest training provider, has seen a 47% increase in female chef apprentices from 2022- 2023. It has found that 373 of its 1241 new chef apprentice starters in 2023 were female, the highest number since 2021. I originally thought I wouldn’t be able to follow my dream as I have a hidden [.]

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Training Magazine 52

7 Shifts

SEPTEMBER 21, 2023

The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond. Here's what we found.

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Download Training Scheduling Catering 158

Modern Restaurant Management

DECEMBER 22, 2022

And, even when they do, the turnover rate is so rapid that operators are in a continuous loop of hiring and training new staff. Where do you see the most potential for robotic use in 2023? In 2023, restaurants will focus on scaling and adoption.  So, for the workers who are there day in and day out, their jobs get easier.

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Larry Mogelonsky

SEPTEMBER 13, 2023

Despite the rollout of these new fitness-oriented guestroom features, though, for most guests in 2023, they aren’t a ‘must have’ but a ‘nice to have’. A simple way to think about this would be like comparing the human knee to a train chugging a track with two rails.

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Hospitality Magazine

FEBRUARY 13, 2023

The scholarship includes a full WSET (Wine and Spirit Education trust) training program at either TAFE NSW Ryde or Ultimo campuses. The post 2023 NSW Wine WSET Scholarships are now open appeared first on hospitality | Magazine. Applications are now open until Friday 24 February, visit [link] to apply.

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Lodging Magazine

MAY 25, 2023

With the average cost to recruit and train a […] The post 5 Ways to Boost Employee Retention in 2023 appeared first on LODGING Magazine. Simply put, hoteliers have been unable to retain their employees.

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Training Magazine 105

Lodging Magazine

JANUARY 3, 2023

Marriott International announced it has trained one million associates to spot the signs of and respond to human trafficking. Marriott International first introduced human trafficking awareness training in 2016 and rolled out enhanced training in 2021.

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Training Magazine 118

7 Shifts

MAY 1, 2023

37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Or sometimes they don't know about the new employee until they show up for training.

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Training Front of House Budgeting Scheduling 78

Serviced Apartments

JULY 21, 2023

The Ascott Centre for Excellence (ACE) is the company’s global hospitality training centre. Ascott’s partnership with the Global Sustainable Tourism Council (GSTC) is expected to facilitate over 700 training hours across new programmes in the last quarter of 2023.

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Training 52

Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists. The impact of these technological shifts is multifaceted.

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Modern Restaurant Management

FEBRUARY 1, 2023

And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. Staff training is a powerful retention tool in the service industries. So, for positions that don’t require certifications, offer in-house training or sponsor higher education. It all comes down to your staff.

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Budgeting Training Scheduling Pricing 189

Luxury Hospitality Magazine

OCTOBER 24, 2023

The class of 2023 is completed by Ioana Stiop, originally from Romania, who will be based at Lancaster House Hotel, and Leo Nkumalo from Leicester who is working at Low Wood Bay. It offers trainees a one year apprenticeship, with students training to attain Level 2 Commis Chef and Level [.]

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Training Catering Magazine 59

Modern Restaurant Management

DECEMBER 27, 2022

Train Differently (and Better) than Ever Before. Historically, food businesses trained employees by explaining how things should be done. But what if you thought about training differently? Train, practice, demonstrate, and reinforce, using tech tools to amplify training efforts and reinforce knowledge.

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Training Budgeting Accounting Pricing 226

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

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Hotel Business

JULY 28, 2023

The national rollout will span 11 metropolitan areas throughout the continental United States and is expected to train up to 150 survivors by July 2024. Designed with input from survivor consultants and field experts, the curriculum provides trauma-informed job readiness training for survivors interested in hospitality careers.

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Training Information Presentation Marketing 52

Lodging Magazine

OCTOBER 25, 2023

In fact, security deficiencies—perceived or actual—are among the most common complaints on guest satisfaction surveys, observed […] The post Building a Security Culture: The Most Basic Best Practice Is to Train All Staff in Protecting Guests appeared first on LODGING Magazine.

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Training Guest Satisfaction Magazine 121

Lodging Magazine

MAY 1, 2023

ARLINGTON, Virginia—Knowland announced a Sales Leader Training Guide designed to provide sales leaders with tips for helping property-level sellers get results from the Knowland platform. Patricia Shea, senior vice president, sales […] The post Knowland Creates Sales Leader Training Guide appeared first on LODGING Magazine.

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Training Magazine 58

Industry Insights Lodging Magazine

AUGUST 11, 2023

—The AHLA Foundation announced that Foundation-funded human trafficking awareness trainings have been completed more than one million times by hotel employees across the industry.

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Training Magazine 52

Hospitality Magazine

DECEMBER 7, 2022

Consideration is key moving into 2023, and we’re tipping a back-to-basics approach to remain front of mind alongside the establishment of working environments that empower staff to succeed in the sector. The post Hospitality’s 2023 food and beverage trend predictions appeared first on hospitality | Magazine.

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Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. "With consumer behaviors now firmly established around off-premise dining solutions due to the pandemic, off-prem will remain a prevalent option for 2023. For part two, click here.

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Hospitality Net

OCTOBER 13, 2023

The James Beard Foundation® (JBF) announced today the outcomes from its Fall 2023 Chef Bootcamp for Policy and Change. The event, held October 1-3 at Carnation Farms in Carnation, WA, brought together 18 chefs from 12 states and the District of Columbia for the 25th edition of the extensive policy and advocacy training workshop.

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Workshop Training Events 78

Hotel Business

NOVEMBER 30, 2023

HE’s Founder/Chairman Fred Cerrone was honored at the 2023 Hunter Hotel Investment Conference with the Award for Excellence & Inspiration, and HE’s Finance team was named Finance Company of the Year by OnCon. The post Hotel Equities reports successful 2023 appeared first on hotelbusiness.com. Marriott Jr. Guest Experience Award.

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Hotel Business

NOVEMBER 7, 2022

The Amadeus 2023 Travel Trends identifies five new developments which the company believes will play a part in shaping travel over the coming year. From paying for train tickets to seat upgrades, in-flight meals or late checkout at the hotel, with biometrics, travelers worldwide will use convenient, more secure, biometric payment solutions.

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Document Pricing Communication Training 121

Hotel Owner

JANUARY 23, 2024

Aimbridge Hospitality, the global hospitality management company and third-party hotel operator, has revealed it closed 2023 with a strong mix of deals, new market entries, and property reopenings in its global portfolio, continuing to fuel growth and build momentum going into 2024.

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Training Hospitality Management Marketing 52

Modern Restaurant Management

JULY 11, 2024

Research shows that out of two million restaurant inspections between September 2022 and 2023, handwashing was the most common FDA food code violation (six percent), and 5.6 In this context, it’s crucial to regularly train employees in things like hand hygiene.

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Sanitation Training 183

InnQuest

JANUARY 27, 2023

As we march on through 2023, what changes can we expect to see in the hospitality industry? Improving spaces for hotel staff to socialise, improving training options, and streamlining hotel operations are several ways in which hotels may start improving the employee experience.

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Hotel Owner

NOVEMBER 30, 2022

Oliver Brown, the general manager of Wivenhoe House Hotel, said: “In 2023, hoteliers will be expected to build their business strategy on conscious decision-making behind the scenes. We already have more on the books for 2023 than we did this time last year for 2022. Conscious considerations and decision making.

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Book Marketing Housekeeping Budgeting 105

Revenue Hub

JANUARY 16, 2023

The skills required to succeed in hotel group, event, and BT sales are going to be hugely different here in 2023, but the disruptions that have caused these changes began much earlier. NB: This is an article from Kennedy Training Network. Cross-Train Hotel Sales and Revenue Managers. Reinvent The Lead Intake Process.

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Training Events Article Pricing 78

Modern Restaurant Management

NOVEMBER 12, 2024

Sadly, these events are only becoming more frequent; in 2023 alone, the U.S. For this reason, restaurants must make severe weather preparedness a key component of their operation strategy and staff training. Therefore, restaurants must prioritize staff safety and weather emergency training.

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eHotelier

SEPTEMBER 17, 2023

This exclusive retreat, featuring Royal Ballet-trained dancer Karis Scarlette, is set to grace the island of Fares from 6th to the 19th of November 2023.

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Training 130

eHotelier

JANUARY 21, 2024

That is a fine sentiment, and in a US bar and nightclub industry projected to gross $36 billion in 2023, this still holds true. In his infinite wisdom, Mr. Tomlinson understands that skilled bartenders often have the hardest job in the house and should be valued, trained, and rewarded.

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Training 130

Boutique Hotel News

OCTOBER 17, 2022

The brand has also partnered with Saira Hospitality, a non-profit organisation which sources and trains talent through pop-up schools, ahead of the upcoming Shepherd’s Bush opening. Brussels, spring 2023. Amsterdam, spring 2023. Berlin, summer 2023. Edinburgh, summer 2023. Vienna, late 2023.

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