EATER

JUNE 21, 2024

What you need to know about the state of the reservations systems today Tock is changing hands yet again: The reservations system founded by restaurateur Nick Kokonas in 2014 has been acquired by American Express for $400 million, the financial services company announced today.

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Modern Restaurant Management

MARCH 21, 2024

Continued Fed tightening made borrowing to fund growth more expensive, while a tight labor market meant challenges finding talent and higher labor costs. As we head into 2024, all eyes are on the Federal Reserve as interest rates hold the key to employment and the consumer spending fueling the small business economy.

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Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Based on all the buzz, it’s touted as AI-mazing for marketing. This has led many businesses to view it as a marketing magic bullet to solve their revenue woes. The numbers are growing among restaurants, too.

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Marketing Communication Information Customer Service 167

InnQuest

MARCH 23, 2023

million Chinese tourists entered Australia each year before the pandemic (Statista). In this article, we’ll take a look at some key statistics about the market in general, and the situation regarding our recovery from the pandemic. in 2023 (IBISWorld). From 2018-2023, the industry within Australia declined by 4.9%

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Travel and Tourism Book POS Systems Market Forecasting 130

Revenue Hub

OCTOBER 12, 2022

Beginning in the spring , we saw leisure demand surpass pre-pandemic levels globally with some markets reporting record-high reservation rates. With such positive indicators heading into 2023, how are you preparing to allocate your technology budget to tackle your greatest needs? Think outside the (marketing) box.

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Budgeting Reservations Book Article 98

Hotel Owner

MAY 20, 2024

our vision has always been to foster growth and provide support to hoteliers across a diverse range of markets.” ” In 2023, Screen Pilot successfully expanded into the Latin American market, and currently partners with hotels and resorts across Mexico, Panama and Costa Rica. “While Screen Pilot was born in the U.S.,

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Revenue Hub

JANUARY 24, 2023

NB: This is an article from OTA Insight To catch up on our first three trends, which included inflation, expenditure on experiences and the industry’s COVID hangover, click here and read on to see the four remaining hospitality and travel trends shaping 2023. Subscribe to our weekly newsletter and stay up to date 4.

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InnQuest

JANUARY 27, 2023

As we march on through 2023, what changes can we expect to see in the hospitality industry? Future-Proof Software As properties invest in digital transformation, they will need to review the suitability of their hotel reservation software. Having the right hotel reservation system in place to adapt to these changes is essential.

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Revenue Hub

NOVEMBER 22, 2023

Hotel marketing automation is growing in popularity, as hotel marketers are continually pressured to adapt to the evolving digital marketing landscape. Whether it’s the emerging AI revolution or shifting content preferences on social media, there is never a shortage of new marketing strategies at your disposal.

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Revenue Hub

MAY 17, 2024

Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. From these profiles and advanced analytics, properties can create targeted marketing campaigns and personalized experiences where guests ultimately spend more, do more and stay longer.

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Marketing Travel and Tourism Book Communication 108

Hotel Owner

DECEMBER 22, 2022

By tapping into these market trends, incorporating small service differentiators and key messages across marketing efforts, hotels can maximise their potential to increase staycation bookings as flight costs continue to remain high. Hotels can highlight key tourist attractions across all digital marketing touchpoints.

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Back of House Book Blog Customer Service 111

EATER

DECEMBER 21, 2023

And while they’ve existed for years, it feels like they hit peak saturation in 2023. At Place des Fêtes, collabs require about a month of advance work, since reservations are released 30 days ahead, Wong says. At what point, though, do collaborations stop being coveted reservations and just become The Way Things Work? “I

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Hotelogix

NOVEMBER 28, 2024

It automatically updates room availability, rates, and reservations across all these platforms. How to Pick the Right Channel Manager for Your Business There are hundreds of options in the market. Focus your efforts and marketing budgets accordingly. This keeps everything consistent and reduces errors.

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Book Property Management Reservations Pricing 130

Hotel Owner

FEBRUARY 14, 2023

The analysis of more than 100 million reservations found that travellers booked their trips on average eight days earlier, and cancelled their bookings 17% less year-on-year in 2022, despite a 24% increase in the average daily hotel room rate. Overall, guests booked with more commitment to travel than the year prior.

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eHotelier

MARCH 29, 2023

In her new role, Findlay will oversee all daily hotel operations at PACIFIC 19 Kona, spanning from guest relations and housekeeping to revenue management and marketing.

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Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Labor : From a labor standpoint, 2023 was a relatively good year for operators. What can restaurateurs take away from the responses of their fellow operators?

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Revenue Hub

APRIL 4, 2023

NB: This is an article from CartStack In 2023, revenue per available room (RevPAR) is forecast to grow at a rate of 5.8% across the U.S. Subscribe to our weekly newsletter and stay up to date From cross-selling to email marketing, there is no shortage of opportunities to increase your hotel revenue.

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Book Reservations Article Marketing 96

Revenue Hub

JANUARY 27, 2023

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. In 2023, hotels need to use email marketing to stay competitive and relevant. Second, is email marketing campaigns. Guests expect to hear from you via email.

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Marketing Guest Satisfaction Article Property Management 98

eHotelier

JUNE 21, 2023

(NASDAQ: MAR) today announced the highly anticipated opening of its 500th hotel in Greater China – Rissai Valley, a Ritz-Carlton Reserve. The milestone marks Marriott’s long-standing commitment to strengthening its presence in the region since entering the market close to 40 years ago.

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Hospitality Net

JANUARY 25, 2024

While OTAs and hotels have a mutually beneficial relationship, the Hotel Industry Trends Report 2024 exposes for the first time the way a recent influx of marketing spend from OTAs is fast reducing hotels’ share of direct bookings.

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Boutique Hotel News

JANUARY 27, 2023

The company, which has €18 billion of assets under management, has committed to reducing embodied and operational CO2 emissions by 30 per cent and 50 per cent respectively before the end of 2023. 2023 is likely to see further political and economic uncertainty which will see winners and losers on the exchange rate see-saw.

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Travel and Tourism L&D Marketing Pricing 130

SiteMinder

APRIL 28, 2024

Indeed, SiteMinder’s Changing Traveller Report 2023 found that Chinese travellers were the most price-resilient globally. Through its technology and the largest partner ecosystem in the global hotel industry, SiteMinder generates more than 115 million reservations worth over US$45 billion in revenue for its hotel customers each year.

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Revenue Hub

FEBRUARY 7, 2023

2023 is a new year and with that comes numerous opportunities for success. Subscribe to our weekly newsletter and stay up to date I’ve compiled a list of what I believe is going to be some of the most powerful insights for hotel marketing in 2023.

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Hotel Business

APRIL 17, 2024

The global distribution system (GDS) continues to perform for independent accommodation providers with reservations up 34.5% HotelREZ Hotels & Resorts, a hotel representation company, found thet GDS reservations have grown 51.2% in 2023 vs. 2022, and strengthening by 80.2% Channel Connect reservations increased 39.5%

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Hotel Business

JULY 11, 2023

Key updates include: The company continues to successfully execute its strategy of expanding the reach of its franchise business in more revenue intense segments in 2023, with new hotels added within a brand generating, on a comparable basis, an average of 20% higher royalty revenue than hotels exiting the brand.

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Revenue Hub

FEBRUARY 15, 2023

It’s the only way to develop the agile practices you need to detect, understand and quickly react to trends and market changes. In this situation, cash reserves must be managed carefully. Focus on market segments and distribution channels that continue to drive revenue. That may likely require cuts in certain areas.

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Article Budgeting Reservations Communication 98

SiteMinder

JANUARY 10, 2023

Sydney, Australia – SiteMinder has further cemented its category-defining position as the world’s leading hotel commerce platform, winning Best Hotel eCommerce Platform and the most major accolades of any accommodation software company at the 2023 HotelTechAwards. Finalist: #2 Hotel Rate Shopping & Market Intelligence.

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Book Reservations Communication Marketing 98

Revenue Hub

FEBRUARY 14, 2024

When we came to discuss basic online marketing issues, he confessed that they were not doing anything because the owner didn’t want to invest. Let’s start by taking a look at the companies that know the most about hotel marketing, the OTAs. billion in 2023 , much of this financed by the commissions received from hotels.

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Reservations Article Marketing Accounting 106

Eat Restaurant Management

MARCH 31, 2023

In recent years, the restaurant industry has seen a significant increase in the number of online reservations made through various booking platforms. According to recent statistics, the global online restaurant reservation market is expected to reach $14.7 billion by 2030 , with a compound annual growth rate of 16.3%.

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Revenue Hub

JUNE 27, 2023

Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. From these profiles and advanced analytics, properties can create targeted marketing campaigns and personalized experiences where guests ultimately spend more, do more and stay longer.

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Marketing Book Travel and Tourism Communication 98

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Like the most ordered food on DoorDash of all time: French fries.

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Revenue Hub

DECEMBER 14, 2022

This, therefore, begs the question, do hotels really need a bespoke website in 2023? The post Do Hotels Really Need A Bespoke Website in 2023? Bespoke just means that they’re customised, rather than entirely relying on out-of-the-box templates and designs provided by these builders. Bespoke hotel website advantages.

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Book Article Reservations Marketing 98

InnQuest

OCTOBER 3, 2023

This ensures that guests are always presented with accurate information, reducing the likelihood of overbooking or reservation errors. These insights inform pricing and marketing strategies, optimizing revenue management. To learn how to measure guest satisfaction in the hospitality industry in 2023, read this.

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eZee Absolute

NOVEMBER 18, 2022

For the year 2023, it’s important to ensure your hotel is up to standard. What’s in Store for the Hospitality Industry in 2023? Things to Change and Improve in a Hotel in 2023. Marketing approach. What’s in Store for the Hospitality Industry in 2023? Things to Change and Improve in a Hotel in 2023.

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Travel and Tourism Communication Catering Blog 75

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. This is where being well-equipped with a fool-proof restaurant marketing plan comes in. How do you create a good restaurant marketing strategy? Following these steps, you can create a marketing strategy suited to your business needs.

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Modern Restaurant Management

JANUARY 9, 2023

expect to be less profitable in 2023. Rising food, labor and energy/utility costs pose significant challenges heading into 2023. business leaders anticipate a recession in 2023, according to JPMorgan Chase’s 2023 annual Business Leaders Outlook survey. 50 percent of operators expect to make less profit in 2023.

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Hospitality Net

MAY 2, 2023

Although inflation rates are lower than this time last year, they still remain high, more than twice the Federal Reserve’s target. Federal Reserve officials have raised interest rates over the past year, and are signaling that more increases are still to come. percent as of March 2023, and the labor market remains very tight.

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