Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard. – Lissa Bowen

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Hotel Owner

OCTOBER 4, 2023

The hotel has won many awards since opening in September 2021, including the coveted Cateys ‘Hotel of the Year, Group 2023’, and the ‘AA Hospitality Hotel of the Year 2022/23’ which is a testament to the team’s hard work, commitment, collaboration, and culture. “I

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Modern Restaurant Management

AUGUST 26, 2024

This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. Hiring delivery drivers as employees gives the restaurant more ability to train them. This model is often best facilitated through a third-party delivery service app.

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7 Shifts

JANUARY 20, 2023

Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1. Prepare for volume With the Super Bowl coming up, restaurants need to be prepared for the influx of customers. Train your staff: Your staff should be well-trained and prepared to handle the increase in customer volume. Be prepared for a surge in business.

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7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. These include: 7shifts: The complete team management platform to hire, train, schedule, pay, and retain staff.

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Les Roches

SEPTEMBER 24, 2024

billion in 2023, is projected to expand at a robust compound annual growth rate (CAGR) of 15.4% from 2023 to 2030. This rapid growth demonstrates just how important understanding and improving customer interactions is for business. Businesses are increasingly recognizing the critical role of CXM in driving growth.

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Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. Most AI systems are trained on vast amounts of data to learn patterns and make predictions.

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Les Roches

SEPTEMBER 16, 2024

trillion in 2023. This includes evaluating the efficiency and friendliness of front desk operations, housekeeping, room service and other guest-facing departments. In addition to these day-to-day operations, they may also review the effectiveness of staff training programs and customer complaint protocols.

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Modern Restaurant Management

MAY 23, 2023

Interestingly, 55 percent of consumers now consider takeout and delivery essential, according to NRA's 2023 State of the Restaurant Industry Report. To meet and exceed these expectations, restaurants have had to embrace change and invest in technology, streamlining their operations and improving their customer service levels.

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Definition Customer Service Catering Information 167

eZee Absolute

MAY 15, 2023

Fun Fact : ChatGPT has crossed 619 million users as of February 2023 and more than 25 million users visit their website daily!! With increasing dependence on technology, ChatGPT is an innovative tool that hoteliers can use to improve their customer service and save costs.

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7 Shifts

JULY 13, 2023

Spot On's State of Restaurant Tech Report found 71% of independent and small chain restaurant operators expect to increase spending on technology systems in 2023. Table of Contents Efficiency Accuracy Security Cost Recordkeeping Training Trust & Transparency 1. How much time does it take them to do a cash run to the bank?

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Hotel Owner

AUGUST 7, 2023

Earlier this year the UNWTO World Tourism Barometer reported that international tourist arrivals reached 80% of pre-pandemic levels in the first quarter of 2023. Additionally, 86% of respondents to the survey expressed a strong view that leadership training should be an essential or very important part of professional development.

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Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Additionally, embracing automation for routine tasks will reduce the burden on staff, affording them more time to dedicate to customer interactions.

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The Restaurant Times

AUGUST 31, 2020

Offering a remarkable customer service constitutes one of the critical success factors of running a restaurant business in a growing market like Saudi Arabia. through 2018- 2023. Delivering a standard service to your customers requires setting restaurant benchmarks for food quality and customer service.

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Modern Restaurant Management

JANUARY 29, 2020

According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023. Today, consumers want faster service and apps like Uber Eats allow customers to order food right from their phone and get it delivered wherever and whenever.

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Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

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eZee Absolute

NOVEMBER 11, 2024

Did you know that in 2023, American adults lost a staggering $43 billion to identity fraud? This fast and efficient system not only reduces wait times but also enables your staff to focus on delivering excellent customer service. This alarming statistic only scratches the surface of a global problem.

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Hotel Business

JANUARY 31, 2023

Global business travel is forecast to see an uptick in 2023 versus 2022, according to the Q1 2023 Business Travel Outlook Poll from the Global Business Travel Association (GBTA). Sectors such as finance, insurance, professional services and consulting are showing stronger signs of growth in business travel spending. .”

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InnQuest

AUGUST 15, 2023

To learn about hotel pricing strategies to boost revenue in 2023, read this. Support and Training: Look for a provider with excellent customer service and training resources. How To Choose The Right Hotel Channel Manager For Your Hotel? Some charge a flat fee while others work on a commission basis.

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Les Roches

AUGUST 2, 2024

The top hotels in Dubai What it’s like to work in top hotels Different job roles in top hotels How to get roles in top hotels With over 17 million international visitors in 2023 ,Dubai is one of the key destinations globally for leisure and business travelers. Happy, motivated employees are more likely to provide exceptional service.

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Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Hotel Business

FEBRUARY 28, 2023

It ensures guests get the best value for their money and quality customer service, and that all operators earn their fair share with maximum profitability. In a healthy competitive market, hotel operators provide the best services for the value, depending on the tier level or class of the hotel.

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Hotel Owner

FEBRUARY 5, 2024

With 2023 already consigned to history as the year of tourism recovery, the hospitality industry – starting in 2024 – now finds itself facing a scenario where actors who began making waves a few years ago are now consolidating their positions.

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Les Roches

JULY 11, 2023

One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings. Practical experience working in restaurants can give you on-the-job training. Aspire to manage a team of passionate chefs? can be beneficial.

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Les Roches

SEPTEMBER 25, 2024

In 2023 the city saw a remarkable increase in tourist arrivals, welcoming over 11 million visitors. Many hotels invest in employee development, providing training programs, workshops and opportunities for internal promotions. Building a career at the finest hotels in the region requires education, training and experience.

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Xotels

MAY 27, 2022

This period of change is set to continue through 2022 and 2023, with shifts in demographics and technology, and the post-pandemic transition to a new normal all playing decisive roles. Offering package deals for a fixed fee enables to target market where customers desire more specialized stays.

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Travel and Tourism Marketing Book Customer Service 52

Lithos POS

AUGUST 31, 2023

In 2023, there are 178,366 clothing boutique businesses in the US, showing a 1.7% It helps you to save money and push your business to grow, The POS enables seamless management of customer interactions and data, facilitating personalized and targeted marketing campaigns, loyalty programs, and improved customer service.

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Modern Restaurant Management

JUNE 28, 2024

million in revenue in 2023 (more than double that of McDonald’s while being open one day less per week). KFC finishes second at 81 (unchanged), appearing to hold on to highly loyal customers as competitors cut into its domestic market share. Dunkin’ is benefiting from customers on the go.

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Hotel Business

MARCH 16, 2023

Disruption of business, particularly from a customer service perspective Advanced cloud technology is reliable and designed to protect the hotel’s reputation and service standards. New systems provide security and reliability with reduced downtime, one point of contact in case of disruption, and 24/7/365 service metrics.

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7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. Invest in a food truck A food truck is a great option for introducing your menu offerings to different locations and letting customers from other areas know about your business. billion in 2023.

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Modern Restaurant Management

DECEMBER 16, 2019

For the first time, Tripleseat conducted a survey to share with leaders in hospitality the amount of hours professionals put into each event to make sure that every one of their clients' events are a success, as well as their experience in the industry, type of training received, salary earned, among others. percent at hotels.

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Modern Restaurant Management

MAY 5, 2020

Discounts and deals are easily pushed to customers who would otherwise be unaware. Moreplate integrates with POS and tech stack so as not to disrupt workflows in place, minimizing training for managers and staff. COVID-19 Training and Assessments. Moreplate is being offered at cost at the moment.

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7 Shifts

APRIL 12, 2023

We both traveled there and we found this program that would train you to become a master mezcalier. View this post on Instagram A post shared by Las Gemelas (@lasgemelasdc) That practice started early in the pandemic but has continued on into 2023 and is not going anywhere anytime soon. "If A lot of our staff are like, 'Oh, no.

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