Revenue Hub

DECEMBER 8, 2023

In fact, the global hotel industry is expected to reach a market value of $870 billion by the end of 2023, with the luxury hotel market estimated at $115.8 Over 80% of hotels reported staffing shortages in Q2 2023. Your Hotel Needs to be Future-Ready Last year, we shared the Technology in Hospitality Trends and Priorities for 2023.

Travel and Tourism 99

Travel and Tourism Procurement Maintenance Information 99

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support. However, affordable Michelin dining options still exist.

Pricing 100

Pricing Training Marketing Book 100

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Some quick-service chains, including Chick-fil-A, have crossed a tipping point, with more than half their sales coming via digital orders in 2023. You need buy-in.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Hotel Business

JUNE 15, 2023

Well-intentioned hotel staff working away at their keyboards, searching feverishly for guest reservations and preferences. Realize tangible business benefits PwC’s 2023 Cloud Business Survey found that cloud-powered companies—those using the cloud to transform how they do business—are already reaping the benefits of their investments.

Strategic Planning 59

Strategic Planning Guest Satisfaction Book Back of House 59

Hotel Business

MAY 16, 2023

If your guests can’t leverage mobile check-in features and your staff can’t manage reservations, billings, vacancies or reports from a smartphone or tablet, you’re severely restricting the convenience of the guest experience as well as your hotel’s operational efficiency.

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

Modern Restaurant Management

MARCH 16, 2021

Today it’s common to see monitors that double as order kiosks greeting you as you walk in, POS systems that conveniently allow you to pay and tip in one place and tablets that waiters use to keep track of reservations and customer orders. I am looking forward to what’s to come in the next five years.

POS Systems 156

POS Systems Front of House Marketing Back of House 156

Hotel Business

JULY 13, 2023

Lodgical Solution PMS Lodgical Solution PMS can be used to manage both traditional and non-traditional properties, including hotels that offer on-property theme parks or water parks, which makes the PMS a highly lucrative addition to a property’s tech stack.

Book 52

Book Communication Information Back of House 52

7 Shifts

MAY 15, 2023

I mean, I was making $9 an hour and had managers look me in the face, be like, "Okay, it's time to go clock out and then get back to work." And thinking about that now in 2023, that's crazy. But my first fine dining job in New York City, which was brutal. It's an immediate lawsuit. No one would ever do that.

Back of House 78

Back of House Pricing Front of House Server 78

SiteMinder

MAY 12, 2023

Knowing that hotel revenue in the US is projected to reach US$408.80bn in 2023, accounting is important to help ensure you minimise lost revenue and maximise your profit. Back of house staff – Things like processing payroll and staff rostering have to be done accurately and efficiently to ensure money doesn’t slip through the cracks.

Accounting 52

Accounting Maintenance Document Pricing 52

Modern Restaurant Management

JUNE 12, 2020

Previously a Dunkin’ restaurant, Patel has converted the Clinton Township location into a Captain D’s and has plans to develop two additional Captain D’s restaurants across the Detroit metro area by 2023. “I was first introduced to Captain D’s during a business trip in St.

L&D 168

L&D Multi-Unit Operations Marketing Training 168

Larry Mogelonsky

SEPTEMBER 20, 2023

Wellness is at the forefront in 2023, both as a back-of-house means to retain talent and for the front of house as a way to support higher rates or grow ancillary spend. But in order to activate new programming and support it with continuous improvement, a solid tech foundation has to be there first.

Travel and Tourism 100

Travel and Tourism Front of House Book Back of House 100