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Why the Shift Experience Is 2022’s Answer to Staff Retention

Modern Restaurant Management

From unpredictable schedules to being denied time off, shift workers are frustrated and exhausted. Worldwide, 40 percent of job candidates rank schedule flexibility as one of their top factors in career decisions. Pen-and paper schedules are behind us – or at least you’d think. Reduce Wage Costs.

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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. Fast food and food delivery gradually began changing that equation.

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Three Simple Ways Restaurants Can Embrace IoT in 2022

Modern Restaurant Management

We've highlighted a few key ways you can embrace this growing trend in 2022. With staffing shortages possibly continuing in 2022, this could be taken one step further by allowing customers to choose their order from the table from a tablet or their own smartphone via a QR code. But where can you start? Connected Equipment.

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2022 Restaurant Insurance Update

Modern Restaurant Management

According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. Midway through 2022, COVID-19 is still a problem, albeit nowhere near the size and scope of 2020 and 2021. ” The Takeaway on Restaurant Insurance Trends in 2022. with many having to shut their doors.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers Fast is not fast enough.

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Experts Weigh In: What Are Key Challenges Restaurants Will Face in 2022?

Modern Restaurant Management

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. Forecasting can also help inform employee schedules that optimize your labor spend. Tackle the Labor Shortage with Hiring Incentives. Gluten-free buns, please.