Hotel Business

NOVEMBER 9, 2022

The global lodging industry has made a comeback in 2022, with operating performance improving significantly over 2020 and 2021 and moving closer to pre-pandemic levels. Global economic headwinds have had a limited negative impact on hospitality fundamentals across most major markets in 2022.

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Budgeting Back of House Guest Satisfaction Housekeeping 52

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. There’s also a growing role for skilled technicians to train, manage and repair this pervasive restaurant technology. Technology is making front and back of house operations more thorough and dependable. QSR workers, like everyone else, are expected to use technology on the job.

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Back of House Download Article Customer Service 189

Hotel Business

JANUARY 5, 2023

Our goal for 2022 was to reorganize our leadership structure to better handle portfolio growth and provide advancement opportunities for our team members,” said Kyle Hughey, CEO, Charlestowne Hotels. A newly developed role of corporate task force GM.

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Front of House Back of House Guest Services Training 59

Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. The back of house operational side of hospitality is an often-overlooked area that is central to achieving an overall great experience for guests.

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7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months. Back-of-House and Front-of-House are an even split. Back-of-House and Front-of-House are an even split.

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Scheduling Front of House Back of House Communication 78

OpenTable

MARCH 1, 2023

There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. Still, restaurant operators continued to fill open positions in 2022, finishing the year with 24 months of job growth in a row. The gap between supply and demand continued.

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POS Systems Server Reservations Back of House 52

Hotel Business

APRIL 27, 2023

Since implementing the PEP solution in early 2022, we rarely have a line at our front desk, allowing us to spend more time connecting with our guests,” said Andron Gordon, GM, Homewood Suites by Hilton Largo Washington DC. Our regular, extended stay guests are even noticing the dramatic changes in efficiency.

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Hotel Business

NOVEMBER 14, 2022

Red Roof revealed a number of new initiatives, including a new partnership with HotelKey and a new dual-brand prototype, at its 2022 brand conference held at The Broadmoor in Colorado Springs, CO, as it kicks off its 50th anniversary. This is a game changer for front desk managers and will simplify onboarding and ongoing training.”.

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OpenTable

MARCH 1, 2023

The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 Still, some restaurants have eliminated gratuities with the goal of paying all restaurant employees, front and back of house, an equitable living wage. Rising wages reflect this pressure.

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Server Back of House Information Training 52

Modern Restaurant Management

DECEMBER 21, 2022

Guest Experience : As we continue to see staff shortages and high turnover rates in the post-pandemic era, the food and beverage industry will have to focus efforts and resources on creative staff training as well as the fast and effective onboarding of new employees to guarantee a satisfactory guest experience. and the U.K.,

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Pricing POS Systems Front of House Marketing 197

The Restaurant Times

SEPTEMBER 8, 2021

According to estimates, the market revenue of the AR/VR industry will reach about $209 billion by the year 2022. The biggest use case of VR can be in the training of employees, which can save a significant amount of time and resources. Without IoT, implementing AI in the back-of-house processes would be impossible.

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Back of House Article Training Information 52

The Restaurant Times

MARCH 6, 2023

In fact, according to reports , the net profit margins across the restaurant industry decreased from 16% in Q2 2021 to 9.59% in Q2 2022. Train Employees: The skill of upselling to customers distinguishes a good server from a great one. It is well known that the hospitality sector has lower profit margins than other market segments.

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POS Systems Catering Server Pricing 52

7 Shifts

MARCH 10, 2022

In 2022, there aren't many areas in restaurant management that can't be made better with technology. RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding. of ADP customers saying the platform keeps them more compliant than their previous payroll provider.

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Scheduling Reservations Download Communication 78

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

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