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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. In 2021, the digitization of the restaurant industry will increase exponentially. Our outlook for 2021 is optimistic. Here are their responses. To read part two, click here.

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MRM Research Roundup: End-of-August 2021 Edition

Modern Restaurant Management

Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now +1 percent vs August 14, 2021. Sales velocity is now 0 percent vs August 14, 2021. Sales velocity is now -4 percent vs August 24, 2019.

Server 158
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Ultimate Restaurant Payroll Guide 2021

7 Shifts

Ultimate Restaurant Payroll Guide 2021 for retirement savings plans, such as a 401(k). For hourly roles like servers, multiple hourly rates by hours worked during the pay period. For example, let’s say that you run a restaurant in the seaside town of Ocean City, NJ and you want to calculate payroll for your server Max.

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How Restaurants Can Remain Competitive in 2021

7 Shifts

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. Even after the pandemic, QR codes are here to stay. Check in on your team.

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Why You Must Change Your Approach to Loyalty by 2021 

Modern Restaurant Management

Alongside changes in their operations, the technology they use and the way they serve customers, brands must change their approach towards loyalty if they’re to continue earning it as we move into 2021. By reducing server contact, they give customers confidence that the business has care for their health and safety.

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Tech’s Role in Beating the Restaurant Hiring Crunch

Modern Restaurant Management

workers quit their jobs in 2021 is still in full swing, particularly in restaurants. First, by moving the distant central terminal to the palm of the server's hand, waitstaff can transmit orders to the kitchen or bar and accept payment directly from the table. The server doesn't need an encyclopedic knowledge of wine.

Server 186
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Big Crowds, Not Enough Staff

Modern Restaurant Management

COVID shut down the hospitality industry from March of 2020 to mid-2021. I am Short Servers AND I am Getting a lot of Complaints! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated.

Server 187