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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. In 2021, the digitization of the restaurant industry will increase exponentially. Our outlook for 2021 is optimistic. Here are their responses. To read part two, click here.

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Big Crowds, Not Enough Staff

Modern Restaurant Management

COVID shut down the hospitality industry from March of 2020 to mid-2021. I am Short Servers AND I am Getting a lot of Complaints! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated.

Server 187
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Simple Restaurant Marketing Plan for 2021 [PDF Template]

7 Shifts

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Complete a competitor analysis This will not only inform decisions such as pricing and menu ideas—but it can serve as inspiration too. Need a napkin?

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Christmas Day delivers second-highest day for check value across 2021.

Server 215
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Why a Chicago Restaurant Is Taking Their Most Popular Dish Off the Menu

EATER

They’re getting rid of the subminimum wage, the (legal) economic framework that supports tipping and cements foundational problems within hospitality like wage disparity between front and back of house and systemic bias against servers by customers. Pre-pandemic menu price: $15. Reopening menu price: off the menu.

Server 110
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BofA Report: New Appreciation for Restaurants

Modern Restaurant Management

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. QSRs will compete with grocery stores who are doing a nice job balancing prices and offerings to make it convenient for shoppers.

Server 189
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Singapore Air Offer to Eat on a Grounded Plane Sells Out Almost Immediately

EATER

Pricing emulates the difference in plane ticket tiers, with suites costing approximately $472, business class $236, premium economy class $71, and economy class $39. In a win for students, families, and advocates, the USDA has extended free school meals through the 2020-2021 school year. [ And in other news…. The Counter ].

Server 116