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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. In 2021, we will see a dip in customer satisfaction. Here are their responses.

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2021: A Year of Strategic Questions for Restaurants 

Modern Restaurant Management

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. ” I hope 2021 is not about “How do you want the food?”

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How Restaurants Can Remain Competitive in 2021

7 Shifts

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. The traditional lineup of front of house and back of house is shifting, and will likely not go back to how it was before. Before March of 2020, front of house shifts made up 34% of all shifts.

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Ultimate Restaurant Payroll Guide 2021

7 Shifts

Ultimate Restaurant Payroll Guide 2021 for retirement savings plans, such as a 401(k). This constitutes most front-of-house restaurant employees such as servers, runners, hosts, and bartenders. Tax forms that include a Social Security number and requested tax withholdings, like a W-4 for employees and a W-9 for contractors.

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Restaurants in Renaissance: A Guide to Recovery in 2021

Modern Restaurant Management

Adopting the use of digital menus and no-touch check-out limits staff-to-customer touchpoints, while automating back office operations like business insurance and payroll can help streamline operations both for front of house and back.

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Food Delivery and Service Robots: Changing Face of Restaurants Industry

Modern Restaurant Management

In addition, in January 2021, Hyundai Robotics launched what it describes as a “food and beverage service robot” for the restaurant and catering sector. The autonomous car pilot is in collaboration with Motional, the self-driving joint venture of Hyundai Motor Co and Aptiv PLC, and was initially announced in December 2021.

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Future Tech in 2023

Modern Restaurant Management

fewer employees in the front-of-house and 6.2 fewer employees in the back-of-house – something that’s making meeting customer service expectations and revenue targets almost impossible (Black Box Intelligence, 2021). Across the U.S., restaurants are operating with 2.8