Modern Restaurant Management

DECEMBER 22, 2022

fewer employees in the front-of-house and 6.2 fewer employees in the back-of-house – something that’s making meeting customer service expectations and revenue targets almost impossible (Black Box Intelligence, 2021). Across the U.S., restaurants are operating with 2.8

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Hospitality Magazine

JUNE 5, 2023

Restaurateurs Marco Ambrosino and Manny Spinola first opened the venue as Lola’s Level 1 in October 2021, appointing Former Crown Sydney and Four Seasons chef Paula Patano to run the kitchen and serve a menu inspired by Mediterranean flavours.

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7 Shifts

MARCH 3, 2021

A benefit of this type of concept is you can have a skeleton-crew front of house and a focus on your back-of-house operations. Closing Thoughts: How Restaurants Are Evolving in 2021: New Business Models The evolution that we're seeing in the restaurant industry is nothing short of remarkable.

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Modern Restaurant Management

JUNE 28, 2022

In addition, in January 2021, Hyundai Robotics launched what it describes as a “food and beverage service robot” for the restaurant and catering sector. The autonomous car pilot is in collaboration with Motional, the self-driving joint venture of Hyundai Motor Co and Aptiv PLC, and was initially announced in December 2021.

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Hotel Owner

OCTOBER 23, 2023

This comes as the number of apprentices in the hospitality industry has risen each year, with 7,630 apprentices studying for a qualification in 2021/22. Previously, Valor Hospitality has championed apprentices in the sector with its Chef Academy Programme, coaching Level 2 apprentices in 12 hotels across its UK portfolio.

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Front of House Back of House Customer Service Accounting 93

Modern Restaurant Management

MAY 20, 2021

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. In 2021, restaurants around the country are using Yelp Kiosk to automate check-in, waitlist management, and contacting diners when their table is ready.

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Front of House Server Budgeting 189

EHL Insights

JULY 1, 2021

Spring 2021, Swiss restaurants are allowed to open indoors again. This is all due to a lack of staff, both front of house and in the kitchen. That should be good news, but many venues are unable to increase their capacity as planned. Some are even staying closed.

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Front of House 52

EHL Insights

JULY 1, 2021

Spring 2021, Swiss restaurants are allowed to open indoors again. This is all due to a lack of staff, both front of house and in the kitchen. That should be good news, but many venues are unable to increase their capacity as planned. Some are even staying closed.

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Front of House 52

7 Shifts

MARCH 25, 2022

But how have they stacked up when it comes to sales and labor this year versus the same period in 2021? hours in 2021 to 76.13 Other back of house roles that are seeing growth include Grill (22%) , Dishwasher (48%), and Prep (19.8%). We analyzed the data from 18,000 restaurant locations across North America to find out.

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Modern Restaurant Management

OCTOBER 28, 2021

In addition, from the same survey of 1,560 customers, 41 percent of respondents said they had been out to eat in July 2021, which was only up slightly from 37 percent of people in the previous month. Restaurant owners will need to consider different strategies for the front-of-house and kitchen units.

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Modern Restaurant Management

MAY 22, 2024

Prior to joining IFMA in 2021, he led and managed businesses at Kraft, Jones Dairy Farm, Cargill, and McCormick & Co., Technology is required for both back-of-house and front-of-house efficiency and effective customer service.

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Modern Restaurant Management

MARCH 1, 2022

89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. And according to Technomic, Inc.,

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Hotel Owner

APRIL 18, 2024

Most recently, Krueger had been at the helm of Park Plaza London Riverbank, where he held the position of general manager since 2021. Masters has a breadth of experience across hospitality disciplines including F&B, HR, event management and room operations.

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EATER

SEPTEMBER 13, 2021

The 2021 Nordic guide published today, with the press release citing the Copenhagen restaurant’s “strong connection to nature and its holistic approach” in creating “creative and complex dishes.”

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Front of House 103

Modern Restaurant Management

JANUARY 19, 2021

Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. For Top Round Roast Beef in San Francisco, that meant running a fried-chicken joint, burger house, and ice-cream parlor all from within their existing sandwich shop. The model is not without its perils.

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Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth.

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7 Shifts

JUNE 27, 2022

After Zuul was acquired by ghost kitchen competitor, Kitchen United in summer 2021, she went on to found Hungry House. If you need to go and move your production to another place, still accessing customers, but you don't require the front of house experience. That's a great. Now, what also might be a good fit?

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7 Shifts

MARCH 18, 2021

Total industry sales have seen a steady rise since the end of January, and 283,000 new jobs were added back to the industry in February 2021. 2nd half of 2021 and into 2022 will be record boom time. daily reservations on Tock, numbers redacted purposefully) pic.twitter.com/NXck2igoZk — nick kokonas (@nickkokonas) March 14, 2021.

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Scheduling Front of House Reservations Back of House 148

EATER

AUGUST 10, 2021

Eric Sze, Eater 2021 New Guard member and chef-owner of 886 restaurant in Manhattan, says that he considers himself a “very lucky owner” and hasn’t had too much trouble bringing staff back. Currently, 886 offers back-of-house employees an hourly wage between $18 to $20, and front of house usually sees a minimum of $25.

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The Restaurant Times

SEPTEMBER 16, 2021

percent between 2021 to 2028. While restaurants continue their recovery in 2021, cloud-based platforms like ours have taken measures to introduce new features beneficial for planning the recovery roadmap for restaurateurs. This article was originally published in the CATERER MIDDLE EAST on July 19, 2021. .

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POS Systems Front of House Back of House Accounting 52

EATER

JULY 11, 2022

According to data from Yelp , searches for reservations in the first quarter of 2022 were up 107 percent compared to the same period in 2021, and interest in indoor seating is significantly outpacing outdoor dining. A subscription is like “instant VIP status,” the Post wrote.

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Modern Restaurant Management

MAY 24, 2023

For example, the host stand was custom-built to allow for multiple people to operate the front of house simultaneously and the 3,000-bottle wine cellar rises two stories high and serves as the backdrop for the school’s wine appreciation class. The facility opened in 2022. How is the project multi-functional?

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Presentation Front of House Training Magazine 167

Modern Restaurant Management

JUNE 15, 2021

About 88 percent say they will consider moving from paper to digital menus this year, according to Square’s Future of Restaurant 2021 Report. AI and digital technology aren’t just for the front of house. Smart operators are finding ways to connect supply chain technology with front-of-house demand.

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Communication Front of House Information Accounting 203

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Restaurants are very particular when it comes to cleanliness—from the front of house to the back of house setting.

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7 Shifts

JANUARY 5, 2022

With the Engage tool, frontline restaurant workers can provide immediate feedback to their managers to ensure their voices are heard - and in 2021, that happened more than 2,000,000 times. 7shifts' integrations span from the front-of-house to the back-office, ensuring scheduling goes hand-in-hand with your preferred technology.

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7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months. Back-of-House and Front-of-House are an even split. Back-of-House and Front-of-House are an even split.

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Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Further, 97.2%

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Front of House Back of House Information Definition 189

7 Shifts

JUNE 20, 2022

No front of house staff, smaller spaces, and no need for prime real estate that all contribute to the lower costs. They opened their first ghost kitchen in 2021 and another this year, both extensions of the original Cali BBQ in Spring Valley, CA. you're competing with all that attention,” says Shawn Walchef, owner of Cali BBQ.

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OpenTable

APRIL 12, 2023

Credit: Randolph Belandria Uni ( Boston ) When co-owner Tony Messina left the Uni kitchen after nine years in 2021, his business partner and fellow chef Ken Oringer knew he needed a powerhouse to fill some big shoes at this sleek Japanese-style izakaya. A stunning renovation in 2021 only reinforced this spot’s go-to status.

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Front of House Training Pricing 98

EATER

MARCH 2, 2022

To Patricia Howard and Ed Szymanski ( 2021 Eater New Guard ), closing their Manhattan restaurant for the weekend makes total sense. According to the Bureau of Labor and Statistics , between December 2020 and December 2021, the cost of cooking oil rose 34 percent. “I could make this dish at home for $5,” goes the refrain.

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Pricing Front of House Back of House Book 98

EATER

MAY 10, 2023

Under the classic model, management (the chef and front-of-house general manager) works 80 hours a week, doing the labor of what should be three people. Without the front of house versus back of house schism, staff are motivated to work together instead of against each other. Scheduling is not a perpetual headache.

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Front of House Server Training Pricing 56

EATER

SEPTEMBER 16, 2021

As restrictions on indoor dining were eased in March 2021, Chen was able to bring back a greater portion of staff, and little by little, revive his restaurant. He installed air filters to make indoor dining safer, and spent months building out sidewalk parklets in front of the restaurant to create space for outdoor dining.

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EATER

APRIL 19, 2021

For laid-off front of house workers, setting up shop on Instagram was a source of income and a way to nurture passions outside of restaurants In March 2020, Jillian Tuttle lost her job as the manager of a Brooklyn cocktail lounge. “I Months into 2021, there’s finally a hint of light at the end of the pandemic tunnel.

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Accounting Front of House Server Catering 98

Boutique Hotelier

FEBRUARY 16, 2023

Hillfield was conceived in 2021 to reflect Pennyhill Park’s heritage and to bring a sense of place to our location. However, the most inspiration comes from the kitchen team who are always looking at what the current trends are, what we can do different and what feedback we get from our guests and front of house team.

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Pricing Front of House Catering Definition 124

7 Shifts

FEBRUARY 5, 2021

Gone are the days of institutional knowledge, or keeping guest preferences in the heads of your front-of-house staff. Closing Thoughts: Surprising Ways that Tech Can Help Evolve Your Restaurant There is a wealth of opportunity for restaurants to adopt technology in 2021. Examples of Restaurant Audeince Management Software.

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Scheduling POS Systems Front of House Information 148

EATER

JULY 2, 2021

For front of house, what is the base pay before tips? For back of house, are tips shared? For too long, workers on the front lines have been given little agency over their schedules, work conditions, and career progression. For example, ask: How is tipping handled at this restaurant? Are tips pooled?

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Scheduling Front of House Back of House Training 98

Modern Restaurant Management

DECEMBER 21, 2022

You can also incentivize your front-of-house staff to encourage customers they see having a great time to capture a short video of their experience and share it.” ” – Eugene Varricchio, CEO, franki. "2023 will see a continued movement from restaurants in streamlining their hiring process with technology.

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Pricing POS Systems Front of House Marketing 197