Remove 2021 Remove Back of House Remove Server
article thumbnail

How Restaurants Can Remain Competitive in 2021

7 Shifts

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. Before March of 2020, front of house shifts made up 34% of all shifts.

article thumbnail

Demystifying the New 80/20 Tipping Rule: A Five-Step Plan to Ensure Compliance

Modern Restaurant Management

Taking effect on December 28, 2021, the rule is proving confusing to owners, operators, and tip-producing and non-tip producing employees (especially since often that employee is one and the same within any given shift). Servers wear many hats, and to stay in compliance, need many job codes. How Do You Comply? Track time. Track tasks.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Kitchen operations.

article thumbnail

What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

From automated liquor delivery systems that support operators with back-of-house, front-of-house, as well as self-service solutions that navigate staffing shortages while improving efficiency; to the widespread adoption of intelligent mobile ordering via QR codes and the use of cashless payment technologies.

article thumbnail

How Restaurants Are Evolving in 2021: New Business Models

7 Shifts

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. A benefit of this type of concept is you can have a skeleton-crew front of house and a focus on your back-of-house operations. It’s just easier and more efficient.

article thumbnail

When Robots Replace Restaurant Workers, We All Lose

EATER

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. In 2021, I worked in a restaurant that promoted itself as the future of dining. Shutterstock. an hour in some states.

Server 132
article thumbnail

Why a Chicago Restaurant Is Taking Their Most Popular Dish Off the Menu

EATER

They’re getting rid of the subminimum wage, the (legal) economic framework that supports tipping and cements foundational problems within hospitality like wage disparity between front and back of house and systemic bias against servers by customers. We have only lost one server in the last year.” Profit: $0.63 (4.2

Server 116