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How Restaurants Can Remain Competitive in 2021

7 Shifts

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. The traditional lineup of front of house and back of house is shifting, and will likely not go back to how it was before. Before March of 2020, front of house shifts made up 34% of all shifts.

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Will a Vaccine Be the Light at the End of the Tunnel for the Restaurant Industry?

Modern Restaurant Management

Looking ahead to 2021, there are three trends we see defining the restaurant and hospitality industry. Therefore, we expect that the “New Normal” of operations will be here to stay at least until summer if not into the fall of 2021.

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Future Tech in 2023

Modern Restaurant Management

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

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To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. This bi-directional approach requires a flexible learning management system that is fully integrated with other tools employees use daily, such as scheduling apps or back-of-house software. And according to Technomic, Inc.,

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How AI Alleviates Restaurant Pain Points

Modern Restaurant Management

Even as consumers brace for impending economic uncertainty, demand for restaurant dining has yet to waver, with 58 percent of consumers stating that they are eating restaurant food more often this year compared to 2021.

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Restaurants Can Leverage Their POS System to Make the Most Out of Outdoor Dining

Modern Restaurant Management

According to the National Restaurant Association's 2021 State of the Restaurant Industry report , 70 percent of consumers reported they would likely take a table outside if the conditions were right.

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Demystifying the New 80/20 Tipping Rule: A Five-Step Plan to Ensure Compliance

Modern Restaurant Management

Taking effect on December 28, 2021, the rule is proving confusing to owners, operators, and tip-producing and non-tip producing employees (especially since often that employee is one and the same within any given shift). At a dizzying 137 pages long, the 80/20 tipping rule was signed into legislation in October. How Do You Comply? Track time.