Hospitality Magazine

JULY 5, 2023

The worker, who was engaged in a commercial cookery apprenticeship at Good Thanks from age 17 to 20 from 2019 to 2022, requested assistance from the Ombudsman after they were not paid for time spent training. A compliance notice was issued, however Territory Tough failed to calculate and back-pay the worker without reasonable excuse.

Training 246

Training Magazine 246

EATER

AUGUST 25, 2020

In response to the global pandemic still unfolding, two major restaurant award-granting organizations — the James Beard Foundation’s yearly awards, as well as the World’s 50 Best Restaurants list — announced they would not be granting awards or adding names to their lists in 2020.

Training 113

Training Marketing 113

7 Shifts

AUGUST 7, 2020

What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!) Because rehiring and training new staff is costly , it’s in your best interest to hire candidates who are in it for the long haul.

Server 125

Server Front of House Accounting Training 125

Modern Restaurant Management

APRIL 27, 2020

. “By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification.

Document 231

Document Sanitation Download Pricing 231

Modern Restaurant Management

FEBRUARY 1, 2021

Whether a recent change in your state’s law has made sexual harassment training mandatory or you’re simply trying to create a safer, more comfortable workspace, having a sexual harassment policy is important. Training Is Key to Prevention. What Is Sexual Harassment?

Definition 217

Definition Training Information 217

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Café Momentum is more than just a restaurant, though. The year had started off strong.

Training 123

Training Catering Sanitation Facility Management 123

Modern Restaurant Management

DECEMBER 19, 2019

Expect a collision of trends to mark the restaurant industry in 2020 as ambitious operators in today’s increasingly marijuana friendly environment test both legal limits and consumer appetites by looking to launch cannabis cafes that serve farm-to-table … everything.

Customer Service 107

Customer Service Training Marketing 107

Modern Restaurant Management

MAY 6, 2021

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. The requirements are a little different for businesses that started in 2020. equipment, accounting, training, legal, marketing). Once you have your 2019 gross receipts, subtract your 2020 gross receipts and any PPP money you received.

Document 197

Document POS Systems Accounting Maintenance 197

EATER

DECEMBER 4, 2020

Below, a conversation among four Eater staffers, attempting to decipher the 2020 holiday cookie madness. “12 But yes the deep jewel tones with the stark shadow do carry a bit of 2020-apropos doom and gloom. Times 2020 Holiday Cookies”. LS: I’m also on the tahini train , plus they look just like a very good chocolate chip cookie.

Definition 117

Definition Article Presentation Training 117

Modern Restaurant Management

OCTOBER 1, 2020

According to data revealed in SeeLevel HX's 2020 QSR Drive-Thru Study , there's been a shake-up among restaurants with the fastest total time, which consists of both service times and wait times with KFC taking the lead followed by Taco Bell, Hardee’s, Carl’s Jr., 2020: KFC, Taco Bell, Hardees, Carl’s Jr.,

Customer Service 180

Customer Service Marketing Training 180

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. percent per year, then you’ve spent around 34K per year on training alone. With the median profit margin between 3-5 percent , capacity maximums , and a net industry loss estimated at around $240B by the end of 2020 , every dollar counts.

Front of House 197

Front of House Training Server Budgeting 197

Restaurant Engine

SEPTEMBER 23, 2020

You’ve got great food, wonderful ambiance, highly trained servers, and an excellent chef. In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”. Stay on top of the latest trends to help your restaurant grow. But where are the diners?

Marketing 94

Marketing Special Events Article Events 94

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. That said, restaurants didn’t have COVID-19 written into their budget at the beginning of 2020. Plan for Gaps in Your Budget. Hire the Right People.

Budgeting 230

Budgeting Communication Training & Development Marketing 230

Modern Restaurant Management

OCTOBER 6, 2021

Increase Stickiness of Training Information. Many restaurants are essentially having to train new staff right now. Many long-time hospitality employees left the industry in 2020, and restaurants are dealing with low staffing, new-to-the-industry employees and pent-up consumer demand for dining all at the same time.

Scheduling 199

Scheduling Sanitation Training Document 199

Modern Restaurant Management

NOVEMBER 13, 2023

Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor. “The NLRB issued this new joint employer standard arbitrarily and capriciously just three years after codifying the 2020 standard,” said Angelo I.

Definition 208

Definition Training Presentation Pricing 208

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

Regulatory Compliance 215

Regulatory Compliance Training Marketing 215

Modern Restaurant Management

DECEMBER 22, 2020

Off-premise dining now accounts for 60 percent of total sales in 2020 compared to 40 percent in 2019. To do so, we have put an emphasis on cross training team members to learn new roles and have offered additional communications channels for them to stay in touch, including a Facebook group and an internal intranet.

Sanitation 197

Sanitation Communication Catering Accounting 197

Modern Restaurant Management

JUNE 26, 2020

Many restaurants are looking at their 2020 budget and wondering – what now? It is time to adjust your 2020 budget, evaluate labor and food costs, update bank reconciliations and take an overall holistic look at your business model and strategy. You also want to avoid the expense that comes with training new employees.

Budgeting 180

Budgeting Accounting Front of House Customer Service 180

Modern Restaurant Management

JUNE 15, 2020

restaurant losses for April 2020 were projected to surpass $50 billion, according to estimates from the National Restaurant Association (NRA). It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. In fact, U.S. Cleaning the Right Way.

Training 179

Training Front of House Sanitation Back of House 179

Modern Restaurant Management

SEPTEMBER 27, 2021

In February of 2020, the restaurant industry was on a long, slow march toward digital sales growth. In March of 2020, the world changed. Throughout the remainder of 2020 and into 2021, the majority of restaurant brands spent most of their energy adapting to a channel switch. Something happened along the way, though.

Guest Satisfaction 198

Guest Satisfaction Marketing Communication Training 198

Modern Restaurant Management

FEBRUARY 3, 2021

Dealing with a global pandemic and resulting business interruptions and locks downs, working hard to ensure employees are compensated as much as possible, facing down business liability issues – all were big issues in 2020 and are expected to be so in 2021. In August of 2020, that number surpassed 32,000 restaurants.

Sanitation 212

Sanitation Training Events 212

Modern Restaurant Management

JULY 5, 2022

COVID shut down the hospitality industry from March of 2020 to mid-2021. I have created a program that starts with support for managers, implements a training program for all new servers, builds supervisors and eventually produces strong managers. It has been an incredible couple of years.

Server 187

Server Training Article Pricing 187

Modern Restaurant Management

AUGUST 24, 2021

It costs around $2,000 to hire and train a new restaurant worker, and with a 75 percent turnover rate, that’s a lot of money to cycle through with every staffing change. Outside of raises, giving employees additional training and certifications are major ways of reducing churn. Place Value on a Good Employee. But why stop there?

Training 197

Training Server Scheduling 197

Modern Restaurant Management

JUNE 17, 2020

Inform them of the training you have provided to your staff on these measures. Lastly, train your management on the foregoing. Let the patrons know what you are doing to assist with safety measures. Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized.

Sanitation 197

Sanitation Communication Information Training 197

Modern Restaurant Management

FEBRUARY 11, 2020

Restaurants, cafés and hotels are offering premium tea service – and profiting – in 2020. Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. In both North America and Europe, consumer tea festivals have been multiplying in number.

Presentation 230

Presentation Training Events Marketing 230

Modern Restaurant Management

JULY 29, 2021

In 2020 alone, the FBI received 791,790 internet crime complaints , which is 300,000 more than the year prior. Be sure to hold regular refresher training to ensure no one forgets these best practices. Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime.

Training 247

Training Information Marketing 247

EATER

NOVEMBER 15, 2024

At that point, it’s distributed to its restaurants, which finish the food with — in Lore’s terminology — “lightly trained labor” using only a hot water bath, a rapid-cook oven, or a fryer. A timeline of major Wonder moments: 2020: Wonder begins piloting its van program in parts of Westfield, New Jersey.

Training 120

Training 120

Modern Restaurant Management

DECEMBER 14, 2021

percent from 2020, according to the National Restaurant Association. Differentiated benefits packages that include greater flexibility, career paths and training benefits, and enhanced company culture will also be important. Here's a summary of what to expect and what restaurants can do to stay ahead. Staffing Shortages Continue.

POS Systems 203

POS Systems Sanitation Training Marketing 203

Modern Restaurant Management

FEBRUARY 9, 2021

The seemingly never-ending battle to attract workers to open jobs is being driven by an overall smaller industry labor pool stemming from limitations in how companies are competing for and ultimately recruiting workers.

Scheduling 240

Scheduling Training 240

Modern Restaurant Management

APRIL 25, 2023

Berkeley passed the natural gas ordinance (the “Ordinance”) in July 2019, and it was set to go into effect on January 1, 2020. City of Berkeley, Case No. 4:19-cv-07668. The Berkeley ordinance prohibited natural gas infrastructure in newly constructed buildings.

Training 188

Training 188

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Sanitation 164

Sanitation Training Information Definition 164

Modern Restaurant Management

MAY 6, 2020

Safety Measures and Training. If results from the screening mean a customer is denied entry, it may create an uncomfortable situation that the employee or their manager will need to be trained for to resolve the issue. Regular meetings and trainings will be useful to get staff accustomed to any new rules.

Document 183

Document Training Sanitation Accounting 183

Modern Restaurant Management

JULY 21, 2021

There is no doubt that franchises do an incredible amount to help their franchisees, whether that’s providing business support and sharing key information to offering training and access to their trademarks and branding. billion people all around the world were using digital payments in 2020, a jump of 25% from 2017.

POS Systems 180

POS Systems Training Pricing Information 180

Boutique Hotel News

JANUARY 16, 2023

We’re implementing a new Human Resources Information System, which provides new technology for recruitment, benefits, performance review, compensation, training, etc. . We are not only prioritising attracting the best talent, but also retaining them.

Pricing 246

Pricing Marketing Budgeting Training 246

InnQuest

OCTOBER 3, 2023

Hotels should be prepared to address potential challenges, such as staff training and system compatibility. Reports suggest that 62% of hotel visitors will choose to check in and out using an app as of August 2020. Choosing the right vendors and partners is paramount to the success of the integration process.

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

7 Shifts

SEPTEMBER 21, 2023

2020 marked the beginning of a new era for restaurant management. Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall.

Download 158

Download Training Scheduling Catering 158

Modern Restaurant Management

SEPTEMBER 1, 2020

” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." Make Staff Training a Priority. The most successful operators make an early and ongoing commitment and investment in staff training.

Front of House 230

Front of House Server Information Demo 230