Modern Restaurant Management

JULY 5, 2022

COVID shut down the hospitality industry from March of 2020 to mid-2021. I am Short Servers AND I am Getting a lot of Complaints! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated.

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Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Beyond putting guest data insights at servers’ fingertips, data science tools will deepen the personalization possibilities.

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Restaurant Engine

SEPTEMBER 23, 2020

You’ve got great food, wonderful ambiance, highly trained servers, and an excellent chef. In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”. Stay on top of the latest trends to help your restaurant grow. But where are the diners?

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Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. With the median profit margin between 3-5 percent , capacity maximums , and a net industry loss estimated at around $240B by the end of 2020 , every dollar counts. Before global lockdowns, the U.S. restaurant industry suffered from a 74.9

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Modern Restaurant Management

DECEMBER 5, 2022

Many restaurant owners and managers immediately invested in multiple technology solutions to stay afloat in 2020, with contactless order and payment solutions being the most important. In addition to deploying technology to address these shifting customer habits, arguably one of the biggest hurdles restaurant operators face is vendor fatigue.

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Modern Restaurant Management

DECEMBER 30, 2021

The old norm of 15-20 servers per small restaurant is unsustainable for mom and pops if they’re looking to meet demand, making the evolution of tech vital for 2022 and worth keeping an eye on. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Key 2022 Trends. Tech Advancements.

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Modern Restaurant Management

SEPTEMBER 1, 2020

” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." In this new environment, take steps to: Elevate your servers to guides. Following are a few simple steps hospitality operators should consider: Remember that Guests Come for the Experience.

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Modern Restaurant Management

MAY 20, 2021

Managers, servers, kitchen staff all filled in on roles to handle the increasing volume of online orders as the country embraced digital dining. Data from Yelp's 2020 Annual Economic Average Report shows that the number of restaurant and food business openings approached and even surpassed 2019 levels in Q4. Roles shifted too.

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7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. Its founder, George Pullman, hired newly liberated Southern black men as porters and servers. Union Square Hospitality Group later abandoned the system in 2020. White servers routinely make more than their nonwhite counterparts. The Future of Restaurant Tipping.

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EATER

MARCH 24, 2025

. | Photo illustration by Lille Allen; see below for additional credits Hannah Selingers new memoir reflects on her years spent working at restaurants like Momofuku and Jean-Georges In 2020, the writer and former sommelier Hannah Selinger wrote a review for Eater of Dave Changs memoir, Eat a Peach.

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Modern Restaurant Management

MAY 17, 2022

Food arrives at the table shortly after the customer shows up, removing the stress placed on servers and limiting the time pressure. As of 2020, 87 percent of shoppers preferred touchless self-checkout and payments options. The opportunity to pre-order food online makes it easier for all parties involved.

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Modern Restaurant Management

MARCH 23, 2020

By implementing Pay-at-the-Table technology, restaurant owners are saving their servers both literal steps between the diner’s table and payment station and figurative steps involving inputting checks into the POS system, handling receipts and adjusting for gratuity.

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Modern Restaurant Management

JUNE 17, 2020

1] The CARES Act provides that businesses with fewer than 500 employees — including sole proprietors and nonprofits— under Section 7 of the Small Business Act, will have access to funding during the “covered period,” which runs from February 15, 2020 through June 30, 2020.

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Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Sales velocity is now +4 percent vs January 4, 2020. Payment options expanding.

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Modern Restaurant Management

AUGUST 24, 2021

The growing popularity of minimum wage for restaurant workers isn’t an accident – it’s a reflection of how unappreciated servers and staff feel even before the pandemic. For the fiscal year 2020, the brand’s digital sales blew past $1 billion."

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Modern Restaurant Management

APRIL 2, 2024

It’s been identified as an emerging dining trend – with a 2020 study by NPD Research Group finding single diners have increased their share of U.S. Encouraging servers to engage with solo diners in a friendly and attentive manner can help alleviate any feelings of self-consciousness or awkwardness the guest might be feeling.

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EATER

OCTOBER 13, 2020

A downside to outdoor dining taking up sidewalks and streets: all the tables, chairs, servers, bussers, and customers can make already inaccessible spaces even harder to navigate for people who use wheelchairs and mobility devices. [ Looks like it might be the PS5 UI reveal [link] — Tom Warren (@tomwarren) October 13, 2020. •

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Modern Restaurant Management

NOVEMBER 5, 2020

No need to flag down a server or wait for the check. If 2020 has taught us anything, it is that the future is unpredictable. To paint a picture, restaurant guests can sit down at their socially distanced table, scan a QR code using their own smartphone, and from there order their meal, pay their bill, and even leave feedback.

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Modern Restaurant Management

JULY 19, 2022

Consumers adjusted; between 2019 and 2020, online ordering for food/beverage rose by a record 93 percent. The server or host was able to physically see and handle the guest’s payment card. No one was even eating in restaurants, let alone handing cash or a credit card to a server. Then came Covid.

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EATER

OCTOBER 26, 2020

From the Editor: Everything you missed in food news last week This post originally appeared on October 24, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. Servers have to begin an interaction with a guest by telling them what the restaurant doesn’t serve.

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Modern Restaurant Management

NOVEMBER 7, 2019

“10 percent energy reduction compared to 2017 by the end of 2020” or “95 percent correct recycling by July compared to the 55 percent of 2018.” An example would be, “All servers are responsible for identifying and understanding the restaurant’s waste management system.”

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Hotel Business

DECEMBER 12, 2023

Unlike mirrored casting solutions, once streaming starts, the process is offloaded to the casting server, which allows guests to use their iOS or Android devices without interrupting the streaming. Nomadix Casting was originally introduced in 2020 and has been well-received by global hotel customers. Thousands of apps are supported.

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7 Shifts

AUGUST 20, 2020

For on-premise dining experiences, contactless ordering solutions can speed up table turnover and free servers up from the monotonous task of taking orders so that they can focus on giving guests a memorable hospitality experience. Your servers can use this information to serve guests personalized hospitality experiences.

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Modern Restaurant Management

SEPTEMBER 23, 2020

“Our customers have been through a lot in 2020, and we want to be sure that they are able to successfully reach their patrons and embrace this new way of dining,” says Ed Wayda, senior brand manager for Smithfield Culinary. The contest ends on December 31, 2020. 2-11, 2020. 16-25, 2020. 13-22, 2020.

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Modern Restaurant Management

JUNE 19, 2020

In 2020, too many restaurant websites are still little more than digital brochures. Studies have also shown that iPads and other e-commerce hardware are more effective in driving upsells compared to traditional server-customer interactions. Thus, e-commerce is quickly moving front and center.

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Modern Restaurant Management

FEBRUARY 17, 2020

We’re thrilled to continue to support this incredible team in 2020 and beyond.” We look forward to continuing our partnership in 2020 and uncovering even more valuable ways to attract more customers to Denny's.” ” Yelp Adds Products. ” Addressing Enterprise Advertisers’ Unique Needs. Dinova Inc.,

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Modern Restaurant Management

FEBRUARY 10, 2022

A 2020 survey by Bright Local shared that 87 percent of consumers read online reviews of local businesses. Visit us online or in-store, show a server a picture of your review or upload a picture to your order notes, and we’ll make sure to add the discount at checkout. Click the link in our bio to make a reservation today!”

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Modern Restaurant Management

MAY 7, 2020

With the restaurant industry expected to lose up to $240 billion by the end of 2020 , the economic effects of the pandemic will be felt for many months – and even years – to come. COVID-19 has left no industry untouched, but none more devastated than the hospitality industry. and abroad. .’

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Modern Restaurant Management

MAY 8, 2020

Whether that’s on your staff or part of your future delivery platform, this AI that serves as a visceral reminder that we live in 2020. Whether it's through the internet, in the kitchen, or a face-to-face server-bot, AI stands primed to create more opportunities with less capital. Reading Your Mind.

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Modern Restaurant Management

APRIL 29, 2021

According to the latest Yelp Economic Average (YEA) report, there were more new businesses openings than at any other period over the last 12 months and business reopenings are at the highest level since the second quarter of 2020. Our servers have the capacity to serve a significantly increased number of guests.

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Modern Restaurant Management

MARCH 1, 2023

An interesting tidbit about those dark days of 2020-21: restaurants, bars, food trucks and other establishments that were able to remain efficient with their back of house (BOH) services were most likely to survive and even thrive. More Equitable Compensation In years past, front of house personnel – servers, bussers, hostesses, etc.

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7 Shifts

JUNE 23, 2020

With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. In fact, between February and March of 2020, there was a 400% increase in delivery driver roles created in 7shifts. Step 1: Change the FOH department to delivery zone.

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Blue Magnet Interactive

JANUARY 21, 2020

As we progress into 2020, things are starting to get interesting. Given, first impressions are incredibly powerful and as subjective as they are, 2020 web design trends are pointing in a particular direction, especially in hotel web design. 2020 and beyond humans are only going to become more and more impatient.

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7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely.

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7 Shifts

APRIL 13, 2021

7tasks allows Mark’s servers or bartenders to check off their tasks on their own mobile devices, eliminating the need for a central hub and reducing shared touch surfaces —a major key for the Canyons team in transitioning from pen and paper lists. The team made more than 3,000 logbook entries in 2020 alone.

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EATER

OCTOBER 9, 2020

The UN World Food Programme headquarters in Rome, Italy on October 9, 2020. The World Food Programme (WFP), a United Nations agency and the world’s largest humanitarian organization dedicated to combating hunger and food insecurity, has won the 2020 Nobel Peace Prize. link] — World Food Programme (@WFP) October 9, 2020.

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Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. Will servers come back to the same role they left? The goal is to emerge from this crisis stronger than ever. Overwhelming? Yes, absolutely. There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means.

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