Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

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POS Systems Marketing Training Pricing 138

Modern Restaurant Management

OCTOBER 6, 2021

Nobody wants to intentionally break local labor laws, but manual scheduling and clock in makes it all too easy to miss something like employees not taking required breaks or scheduling shifts back-to-back. Labor scheduling software makes it easy to avoid these common missteps. Increase Stickiness of Training Information.

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Scheduling Sanitation Training Document 199

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Café Momentum is more than just a restaurant, though. The year had started off strong.

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Training Catering Sanitation Facility Management 118

Modern Restaurant Management

MAY 6, 2021

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. The requirements are a little different for businesses that started in 2020. equipment, accounting, training, legal, marketing). Once you have your 2019 gross receipts, subtract your 2020 gross receipts and any PPP money you received.

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Document POS Systems Accounting Maintenance 197

Restaurant Engine

SEPTEMBER 23, 2020

You’ve got great food, wonderful ambiance, highly trained servers, and an excellent chef. In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”. Stay on top of the latest trends to help your restaurant grow. But where are the diners?

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Marketing Special Events Article Events 94

AHLEI

JULY 23, 2019

A new California law requiring businesses to train all employees in preventing sexual harassment has the potential to make your organization more productive and more profitable. Training isn’t meant to be punitive,” said Amy Oppenheimer, a California attorney with more than 30 years of experience in employment law.

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Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

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Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. percent per year, then you’ve spent around 34K per year on training alone. With the median profit margin between 3-5 percent , capacity maximums , and a net industry loss estimated at around $240B by the end of 2020 , every dollar counts.

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7 Shifts

SEPTEMBER 21, 2023

2020 marked the beginning of a new era for restaurant management. Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall.

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Modern Restaurant Management

JANUARY 10, 2022

After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. An app for things like scheduling, clocking, inventory, and checklists is becoming more popular and giving restaurants a competitive edge in a tight labor market. Move to Mobile.

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Back of House Sanitation Scheduling Front of House 208

Mary Gostelow

AUGUST 7, 2024

He’s played by a solid lawyer-like type, Daniele Behle, OPUS Klassic Singer of 2020 for his aria album MoZart. On the morrow it was a train supposedly direct to Vienna Airport. Here’s a tip, get the every-hour train at least an hour before needed. Change trains. The production is set in 2024, or could be 1950 or 2050.

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Training Scheduling 52

Modern Restaurant Management

AUGUST 24, 2021

It costs around $2,000 to hire and train a new restaurant worker, and with a 75 percent turnover rate, that’s a lot of money to cycle through with every staffing change. Outside of raises, giving employees additional training and certifications are major ways of reducing churn. Place Value on a Good Employee. But why stop there?

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Modern Restaurant Management

JUNE 11, 2021

In 2020, inside sales dropped as the pandemic locked down indoor dining. All of my clients’ in-restaurant sales are increasing, while the carryout/pickup/curbside business is remaining at the 2020 levels. The bad news is that it’s a train coming our way. You are about to be busier than you have ever been.

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Training Scheduling Accounting 203

Modern Restaurant Management

APRIL 29, 2021

According to the latest Yelp Economic Average (YEA) report, there were more new businesses openings than at any other period over the last 12 months and business reopenings are at the highest level since the second quarter of 2020. Nguyen identified roles and cross-trained staff where possible to wear multiple hats.

Scheduling 221

Scheduling Training Server Pricing 221

7 Shifts

JULY 31, 2020

How Mattenga’s Uses Technology to Optimize Labor & Simplify Scheduling From spreadsheets to 7shifts Mattenga’s reduced their scheduling time 7 ? 2 hours per week When Mattenga’s bought the restaurant in 2014, they had been using spreadsheets to keep track of their weekly schedules.

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Scheduling Document POS Systems Communication 148

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

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Training Customer Service Communication Information 122

Modern Restaurant Management

MAY 6, 2021

You’re competing against gig work and flexible scheduling. Data from a survey Landed conducted in 2020 found that job candidates’ top three priorities are Learning & Growth, Salary and Location, in that order. If you offer a W2 job with benefits make that clear early on. They have a lot of options. Delegate Wisely.

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Modern Restaurant Management

JUNE 15, 2020

restaurant losses for April 2020 were projected to surpass $50 billion, according to estimates from the National Restaurant Association (NRA). It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. In fact, U.S. Cleaning the Right Way.

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Training Front of House Back of House Sanitation 179

7 Shifts

SEPTEMBER 14, 2020

The Human Bean team The Human Bean now boasts more than 100 franchised and corporate-owned locations in 13 states – with 17 new locations in the first half of 2020 alone. The Remedy to a Communication Nightmare Before 7shifts, The Human Bean relied on an archaic method for building their staff schedules. “We

Scheduling 78

Scheduling POS Systems Communication Training 78

7 Shifts

NOVEMBER 15, 2019

Cities and states across the US are responding to a movement known as “ fair workweek ,” with many enacting new laws to shield restaurant employees’ personal lives and finances from the notoriously unpredictable world of restaurant scheduling.

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Scheduling Download Document Information 95

Modern Restaurant Management

DECEMBER 14, 2020

Webinars : US Foods regularly introduces new webinars, and recently added Holiday Profits to the schedule. " Upserve generated revenue of approximately $40 million3 for the trailing twelve-month period ending September 30, 2020. Square Launches Shift Scheduling.

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Scheduling Training Marketing Communication 189

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

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Sanitation Training Information Definition 164

Modern Restaurant Management

FEBRUARY 9, 2021

Wage changes notwithstanding, the industry is seeing a continued evolution toward more tech-enabled management and optimization tools for worker staffing, scheduling, backfilling, and hiring all powered by the gig-economy (and "gig-trade" to an extent) and become less reliant on going the traditional hiring route.

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Scheduling Training 240

7 Shifts

NOVEMBER 26, 2019

Corporate typically does all of the marketing and menu engineering , comes up with training processes, and works out deals with suppliers for better food prices. It can also be much easier to succeed when you use integrated tools like restaurant scheduling software and a POS.

Scheduling 147

Scheduling Training Marketing Pricing 147

Modern Restaurant Management

MARCH 28, 2022

The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. At the same time, competition for labor has risen, making it more difficult than ever to recruit, train and retain employees.

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Budgeting Scheduling Catering Training 212

Modern Restaurant Management

DECEMBER 29, 2023

percent below the February 2020 employment peak. While fair pay continues to be the top reason employees leave, the other big factors are a lack of opportunity for growth and development, the quality of management and communication, reasonable benefits like PTO and flexible schedules, and not feeling they are recognized for their hard work.

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Customer Service Scheduling Catering Communication 123

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

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Scheduling Communication Training Customer Service 113

7 Shifts

FEBRUARY 28, 2020

Then I moved to the front of the house, went to bartending school, trained as a server, and bussed for a couple of weeks. We had printed tickets in the kitchen and the schedule. At Hyperion, schedules were being crafted in Excel and all communication was done through email to the GM. And now I'm the General Manager.

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Scheduling Events Definition Budgeting 103

7 Shifts

FEBRUARY 27, 2020

On July 1, 2020, Chicago, Illinois will join a growing list of United States cities observing fair workweek laws. This summer, many Chicago restaurants will need to put new scheduling and employee management policies into place, as mandated by law. Qualifying restaurants will need to adhere to this law starting on July 1, 2020.

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Scheduling Document Article Download 78

Modern Restaurant Management

NOVEMBER 17, 2020

Below is an excerpt from Scott Greenberg's The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar (Entrepreneur Press, November 17, 2020). It’s your scheduling, cost control, and accounting. Over the course of five days, we all received the same training. If only it were that simple.

Definition 189

Definition Training Scheduling Pricing 189

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. According to 7shifts' restaurant industry data , shifts scheduled are recovering at a slower rate than sales. Just keep this mantra in mind: prioritize fit, and train for skill.

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Training Server Scheduling Sanitation 148

OpenTable

MAY 11, 2023

Thanks in part to the racial reckoning of 2020 and the subsequent labor shortage, a lot of restaurants have realized the importance of DEI initiatives in creating a positive workplace culture and attracting and retaining top talent.

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Training Workshop Budgeting Scheduling 52

Hotel Business

MAY 15, 2023

in 2020, nearly 80% of hotels furloughed or laid off their staff. Professional education: Hospitality companies are investing in their employees by offering upskilling and training programs to help them develop new skills and advance their careers. This was never truer than during the COVID-19 pandemic. When COVID hit the U.S.

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Training Concierge Scheduling Reservations 59

7 Shifts

AUGUST 20, 2020

Their June 2020 sales ended up surpassing their February sales–even during a time when the restaurant industry as a whole is trying to find its footing in a world of recovery. Logan explained that 7shifts “helped me out so much–from being able to schedule, change scheduling, asking for days off.it I tried to do spreadsheets.

Scheduling 78

Scheduling Communication POS Systems Budgeting 78

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. When it comes to planning your schedule, you’ll want to work within your labor budget limits set above. If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. Plan your staffing ?????

Events 140

Events Budgeting Reservations Scheduling 140

7 Shifts

JULY 16, 2020

Restaurateurs named employee engagement their third-biggest challenge going into 2020, meaning that figuring out how to keep your staff productive and motivated has been (and continues to be) a top priority in the restaurant industry. This model works best for restaurants with a small staff that works a consistent schedule every week.

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Communication Scheduling Accounting Training 113

Hotel Business

NOVEMBER 9, 2022

The global lodging industry has made a comeback in 2022, with operating performance improving significantly over 2020 and 2021 and moving closer to pre-pandemic levels. The 2023 budget season is upon us, and hotel owners are continuing to search for ways to increase profitability while reducing operational risks.

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Budgeting Back of House Guest Satisfaction Housekeeping 52