Remove 2020 Remove Sanitation Remove Server
article thumbnail

MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. On top of the ability to view menus and pay via a personal device, 30 percent of overall respondents also preferred to pay remotely via kiosks or tablets that could be easily cleaned by servers. Restaurants vs. delivery services.

Download 197
article thumbnail

The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Our Favorite People (Outside the Restaurant World) Ate in 2020

EATER

Eater reached out to some of our favorite noteworthy people to learn what and where they ate in 2020, from their kitchens to restaurant patios and beyond. Have your dining/eating habits changed in 2020? Have your dining/eating habits changed in 2020? Have your dining/eating habits changed in 2020?

Server 102
article thumbnail

Four Key Predictions for Restaurant Tech

Modern Restaurant Management

The old norm of 15-20 servers per small restaurant is unsustainable for mom and pops if they’re looking to meet demand, making the evolution of tech vital for 2022 and worth keeping an eye on. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Key 2022 Trends. Tech Advancements.

article thumbnail

Unique Challenges and Considerations for Restaurants As They Reopen Their Doors

Modern Restaurant Management

Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. For example, we all share health concerns during the COVID-19 pandemic. Let the patrons know what you are doing to assist with safety measures. Most importantly, management and ownership must be visible.

article thumbnail

Pizza is Essential: Employee Safety and Company Survival During the COVID Pandemic

Modern Restaurant Management

Phoebe and Jennifer Morales-Reckseit, the owners of Pizza Girls, had two locations in January 2020; COVID killed the West Palm Beach location when the office buildings were empty, the waterfront festivals were cancelled and the late night-life was closed. An 80-percent reduction in profit left the Girls with no choice but to close.

article thumbnail

How Restaurants Deliver Great Hospitality with Contactless Ordering and Payment

Modern Restaurant Management

” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." In this new environment, take steps to: Elevate your servers to guides. Following are a few simple steps hospitality operators should consider: Remember that Guests Come for the Experience.