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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. On top of the ability to view menus and pay via a personal device, 30 percent of overall respondents also preferred to pay remotely via kiosks or tablets that could be easily cleaned by servers. Restaurants vs. delivery services.

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Four Key Predictions for Restaurant Tech

Modern Restaurant Management

The old norm of 15-20 servers per small restaurant is unsustainable for mom and pops if they’re looking to meet demand, making the evolution of tech vital for 2022 and worth keeping an eye on. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Key 2022 Trends. Tech Advancements.

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Unique Challenges and Considerations for Restaurants As They Reopen Their Doors

Modern Restaurant Management

Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. For example, we all share health concerns during the COVID-19 pandemic. Let the patrons know what you are doing to assist with safety measures. Most importantly, management and ownership must be visible.

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How Restaurants Deliver Great Hospitality with Contactless Ordering and Payment

Modern Restaurant Management

” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." In this new environment, take steps to: Elevate your servers to guides. Following are a few simple steps hospitality operators should consider: Remember that Guests Come for the Experience.

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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more. Visa SMB Help. In the wake of the COVID-19 pandemic.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Sales velocity is now +4 percent vs January 4, 2020. Payment options expanding.

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As Your Restaurant Rolls with the Punches of COVID-19, Keep These Tips in Sight 

Modern Restaurant Management

New health codes and reopening mandates, plus the safety and perception of patrons, have made it imperative to invest in COVID-approved inventory including masks, gloves, sanitizers, signage (think: at the door, at point of sale, and throughout), as well as the cost of developing or purchasing new training materials and implementing them with staff.