2020, Kitchen Operations and Service Management

Five Keys to Success for QSRs Post-COVID

Modern Restaurant Management

JUNE 30, 2021

There is no doubt that 2020 was a transformative year for the restaurant industry. Third-party delivery threatens the brand’s relationship with its customers due to the loss of first-party data and control of the customer experience end-to-end, most critically food quality and customer service.

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White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

OCTOBER 29, 2020

. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

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Five Keys to Success for QSRs Post-COVID

White Castle Flips for Flippy and Burma Bites

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