Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. launched Fall Scoop 2020, titled “On Point With Off-Premise – Designed To Make It.” ” Sanitizing and Cleaning Solutions for Safety and Security.

Marketing 162

Marketing Sanitation Multi-Unit Operations Information 162

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. "ezCater's platform provides effortless online ordering and exceptional customer service." Orlando: Up to 40 locations. Panama City: Up to six locations.

Catering 165

Catering Marketing Multi-Unit Operations Server 165

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. With self-cleaning technology, there are never issues with equipment going uncleaned. and now, Philadelphia.

Marketing 126

Marketing Training Maintenance Information 126

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. However, Americans are open to new solutions, including air sanitizers that can clean the air within a close proximity. Diners Show Holiday Spirit.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. There are already sensors that can monitor food for shelf life attributes and sanitizer for proper concentration. Ghost kitchens with integrated delivery services are the 2020 evolution of this concept.

Budgeting 227

Budgeting Sanitation Health & Safety POS Systems 227

Modern Restaurant Management

DECEMBER 28, 2020

Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021. With safety being top of mind, venues will start offering optional safety packages at an additional fee – think PPE, deep cleaning and sanitizing stations. for example. For example, BOHA!

Sanitation 230

Sanitation Events Marketing Communication 230

Modern Restaurant Management

MARCH 1, 2022

Surprisingly, 2021 traffic also was even with or slightly lower when compared to the highly volatile 2020. “Traffic is down, but the relative increases in average check indicate that QSRs haven’t lost customer segments. Specifically, in the spring of 2020, Americans were washing their hands an average of 10.5

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Download Pricing Sanitation Presentation 183

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

POS Systems 138

POS Systems Marketing Training Pricing 138

Modern Restaurant Management

FEBRUARY 14, 2020

” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” ” With plans to grow over 50 locations in 2020, Walk-On’s’ expansion will allow the Game On Foundation to further its reach and help even more young athletes thrive.

Events 131

Events Sanitation Marketing L&D 131

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. of food over 9,720 baskets since the pilot was instituted in late September 2020. “The first thing I thought of when I heard the executive order in March was, ‘Who is going to feed our customers?

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

FEBRUARY 1, 2021

For more restaurant industry performance data visit the Restaurant Industry Snapshot: December Ends 2020 with Exasperating Sales Results; Final Week Offers Reasons for Optimism. Sentiment for restaurant service and food improved significantly in December compared to a year ago. The last time TSR traffic was this low was in June 2020.

Travel and Tourism 133

Travel and Tourism Pricing Marketing Customer Service 133

Modern Restaurant Management

MAY 5, 2020

Southern Glazer’s will represent the new Heaven Hill business in a dual capacity with Heaven Hill’s current distributor partner beginning May 1, 2020, and then will become the exclusive distributor in Southern Glazer’s West Region and Western Control States effective June 1, 2020.

Sanitation 122

Sanitation Training Marketing Pricing 122