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Spreading Southern Hospitality Through the Pandemic

Modern Restaurant Management

In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers. We created a ?live live update tracker?

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Why Digital Forms and Contactless Kiosks Are on the Post-Pandemic Menu

Modern Restaurant Management

That said, it’s increasingly clear that the “new normal” won’t look like 2019. Even before the pandemic, it was a best practice to sanitize menus because they are so frequently handled. Of course, the primary reason restaurants adopted digital-first strategies during the pandemic was safety.

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[Study] The Great Resignation is here. What 3,700 Restaurant Employees are Looking For To Stay Engaged

7 Shifts

Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 This hasn't changed significantly since our last survey in 2019 —only dropping by 0.2 points (which can be explained by a sample size twice that of 2019).

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Don’t Be Chicken – How to Win the Chicken Wing Shortage

Modern Restaurant Management

A : It’s been a year since the pandemic started and the world witnessed a shortage in toilet paper, hand sanitizers and grocery store staples. The National Chicken Counci l also mentioned that 2020 saw a seven-percent rise in the number of chicken wing servings from restaurants compared to 2019. Demand for To-Go.

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Five Reasons Restaurants Are Upgrading Tech in 2021

Modern Restaurant Management

The trends the industry had in 2019 toward improved tech stacks, better reporting, and streamlined operations can’t wait any longer, and restaurants are finding the budget to put toward technology again.

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New Norms for Restaurants Will Become Permanent

Restaurant Engine

COVID-19 has disrupted the restaurant industry more than any other, with seated diners fully 99% fewer than 2019, according to OpenTable data, during the entire month of April. There are many more examples of the new normal, including complimentary hand sanitizer dispensers aside doorways, and more frequent restroom cleaning.

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Secure Safer Off-Premise Dining

Modern Restaurant Management

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. For example, when ordering takeout, 60 percent of consumers would feel comfortable if offered disinfectant wipers or sanitizer for them to use themselves.