2019 Communication Service Management 
Hotel Business
FEBRUARY 15, 2024
Despite the distraction, uncertainty and misperceptions caused by Choice and their slanted and constant communications to our franchisee base, room openings accelerated and our global development pipeline grew by 10% to an all-time high of 240,000 rooms. Comparing to 2019 to neutralize for COVID-impacted travel patterns, U.S.
Hotel Business
APRIL 6, 2023
We reached a milestone in our recovery with group rooms revenue fully recovered to 2019 levels in the fourth quarter with rates 15% above 2019, a testament to our customers prioritizing in-person interaction and connection.
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Modern Restaurant Management
AUGUST 16, 2021
Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry. “The U.S.
Modern Restaurant Management
MARCH 1, 2022
To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. percent over 2019, and average check increased by a remarkable 22.9 percent compared to 2019. On average, sales were up 8.1 Compare that to average net price, which was up 7.5
Modern Restaurant Management
NOVEMBER 11, 2019
Seamless Communication Between Properties : When staying at a hotel with multiple properties, 29 percent expect their preferences and guest profile to be easily communicated between properties. The acquisition is expected to close during the fourth quarter of 2019. Hometown: Bear Creek, N.C. Hometown: New Orleans, La.
EATER
JUNE 12, 2020
Roundtree, who graduated from the Charlotte campus of Johnson & Wales with a bachelor of science in culinary arts and food-service management in 2018, was working as a student teacher in the culinary arts program and had no idea what to tell the class about what to do next or when they’d be back.
Modern Restaurant Management
OCTOBER 29, 2020
Personalizing marketing communications towards guest preferences and behavior. As customers order and pay digitally, their order information is communicated instantly to our kitchen and payment information syncs with our Clover POS device. “Smart workforce communication tools need to evolve beyond just screen-first applications.
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