Revenue Hub

JUNE 28, 2023

Business travel globally continues to trend up YoY since 2019 according to a January 2023 poll conducted by the Global Business Travel Association. Tailored marketing and communication Corporate and leisure guests require different marketing and communication strategies.

Travel and Tourism 91

Travel and Tourism Communication Accounting Presentation 91

Revenue Hub

JUNE 7, 2024

Harness the power of storytelling In a luxury market where everyone offers fantastic service and incredible facilities, how do you communicate in a way that sets your hotel apart? You should also think about who you’re telling your story to. Consumer-generated content can play a big part in painting that picture.

Marketing 91

Marketing Article Pricing Accounting 91

Modern Restaurant Management

APRIL 28, 2020

According to The NPD Group, take-out and delivery accounted for nearly 50 percent of all restaurant spend in 2019. East/West traffic – traffic that moves laterally across the network – should be blocked wherever possible to avoid unwanted communication between devices.

Communication 185

Communication Accounting 185

Modern Restaurant Management

JUNE 15, 2021

Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report. Don’t Confuse Customer Communications with Customer Loyalty. Loyalty is prized, but it’s not the same as effective communication. One precedes the other.

Communication 203

Communication Front of House Information Accounting 203

7 Shifts

MAY 28, 2021

Since November 2019, Pita Way has checked off 36,000 tasks—no small feat—and the sign of a smoothly-run business. What's really shifted has been the level of accountability among Pita Way's 108 employees, across all the stores. It's just actually having people accountable and actually remembering to do things on a daily basis.

Scheduling 148

Scheduling Accounting Communication Book 148

SiteMinder

JUNE 22, 2023

Hotel booking volumes in Spain are currently 17 percent higher than at the beginning of summer 2019, when the country experienced its biggest year of tourism to date. Barcelona, Spain – New data from SiteMinder, the world’s leading open hotel commerce platform, suggests Spain’s hotel sector could be facing a historic summer of bookings.

Travel and Tourism 98

Travel and Tourism Reservations Book Pricing 98

Hotel Business

APRIL 12, 2023

and Europe is projected to surpass half of 2019 levels in the first half of 2023 and rise to two-thirds by the end of the year. International trips will account for a larger portion of the recovery this year: The international share of travel costs for U.S. Key takeaways: Corporate travel spend in the U.S.

Accounting 111

Accounting Events Budgeting Pricing 111

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. That's why we recommend drive-thru audio solutions like wireless headsets and high-quality speakers and microphones to ensure crystal-clear communication between guests and staff. How will the drive-thru change in the coming years?

Training 175

Training Back of House Definition Accounting 175

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Sanitation 197

Sanitation Communication Catering Accounting 197

Modern Restaurant Management

AUGUST 12, 2020

In 2019, labor costs averaged 31.6 Restauranteurs can use cloud-based accounting platforms for cost control and financial monitoring. Strategically Cutting Back on Hours. Labor costs fall within the top three highest costs for restauranteurs, cutting into their razor thin margins and continuing to rise.

Accounting 203

Accounting Information Scheduling Reservations 203

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Everyone on your team has life circumstances that must be accounted for when building the schedule. Communication is lacking. 72% of employees ranked team communication as important to their satisfaction at work.

Scheduling 158

Scheduling Communication Training Book 158

7 Shifts

MARCH 28, 2023

They want flexible scheduling, improved communication, ways to give feedback, and fast and transparent tip payments. There are fewer hospitality workers than there were in 2019. This means putting workers at the center to create a strong team and culture that impacts the goals of the restaurant. And restaurant workers have spoken.

Scheduling 148

Scheduling Accounting Communication 148

Modern Restaurant Management

FEBRUARY 18, 2020

According to a December 2019 report by commercial real estate giant CBRE using data from eMarketer, Generation Z’s spending is now at approximately $143 billion per year, with an additional influence over $450.5 They’re naturally eager adopters of emerging communication platforms. billion in spending by others.

Marketing 209

Marketing Accounting Communication Training 209

Revenue Hub

APRIL 14, 2023

and Europe is projected to surpass half of 2019 levels in the first half of 2023 and rise to two-thirds by the end of the year. International trips will account for a larger portion of the recovery this year: The international share of travel costs for U.S. Key takeaways Corporate travel spend in the U.S. One-third of U.S.

Accounting 79

Accounting Events Budgeting Pricing 79

Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

Document 193

Document Accounting Communication Information 193

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Another big game changer, over the last decade, is the automation of operational and accounting processes.

Concierge 87

Concierge Guest Services Communication Events 87

7 Shifts

DECEMBER 11, 2019

A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances.

Communication 174

Communication Scheduling Accounting POS Systems 174

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , statistics show that between the years of 2015 and 2019, 95 percent of households in the UK owned and used a mobile phone for internet access. You can guess what they are searching for too; social media platforms, communication accounts, leisure and entertainment options (and that includes restaurants!).

Accounting 134

Accounting Communication Demo Marketing 134

Hotel Business

APRIL 4, 2023

Tripleseat and Maestro PMS are streamlining communication to prevent operational disasters like overbooking from ever happening.” In addition to rates and room types, information sent to the PMS will include the block release date; booking name; room block name; account and contact; and booking notes.

Catering 59

Catering Book Events Information 59

Hotel Business

SEPTEMBER 5, 2023

The strategic promotions and new leadership team additions include Sue Sanders to EVP, chief strategy and administrative officer; Wilson Turner to SVP, human resources; Angie Cook to SVP of accounting and finance; Suzanne Saunders to SVP, design and construction; and Bob Kisker to VP, operations.

Strategic Planning 59

Strategic Planning Accounting Travel and Tourism Guest Satisfaction 59

7 Shifts

SEPTEMBER 19, 2024

Little Italy Pizza in 2019 Since Avery came from a tech background, they upgraded their POS and adopted 7shifts for their scheduling software. Team Communication Managers send announcements to the whole team or to specific groups, like the people scheduled to work that day. That's it—payroll is done!

Scheduling 148

Scheduling Information Events Maintenance 148

Modern Restaurant Management

SEPTEMBER 15, 2021

The latest BeverageTrak data from CGA’s COVID-19 On Premise Impact Report reveals On Premise velocity in outlets currently trading is +35 percent higher than the same time last year in the week to September 4 and +25 percent against the equivalent week in 2019. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent).

Marketing 178

Marketing Download Document Information 178

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. In 2019, they were one of Indeed’s Top Places to Work. If not, start communicating your expectations using the SMART framework.

Back of House 110

Back of House Communication Training Scheduling 110

Modern Restaurant Management

DECEMBER 30, 2020

At-home meal kits increased 13x in 2020 from 2019, with some of the most popular options including NYC-based I CHIRAN’s Take-Home Ramen Kit and New England Lobster’s Lobster Roll Kit in San Francisco. The three largest suppliers account for four out of ten POS software installations between them. What about 2021?

Marketing 211

Marketing Catering Accounting Communication 211

EATER

OCTOBER 21, 2024

This puts restaurateurs in a precarious position of having to communicate choices and challenges without sullying the fun of eating out. Customers who are attracted to sustainable eating “come find us because of our sourcing,” he adds, but “there’s only so many places we can communicate that.” We had been at $2.50

Communication 121

Communication Pricing Information Training 121

Serviced Apartments

NOVEMBER 14, 2022

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. .

Events 52

Events Front of House Back of House Book 52

EATER

SEPTEMBER 11, 2024

By many accounts consumer inflation is down , and sure, the GDP is up, but something isn’t working on either side of the restaurant equation. To get our sustainable seafood, you have to physically get out there, establish contacts, provide materials, and communicate. This isn’t a problem of one city or class or demographic.

Pricing 145

Pricing Definition Front of House Server 145

Modern Restaurant Management

JUNE 15, 2021

In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. They saw a similar increase in diners seated in April 2021. Returning to On Premise.

Marketing 197

Marketing Communication Accounting Pricing 197

7 Shifts

AUGUST 27, 2020

This includes: Cell phone usage Dress code Staff conflicts Customer expectations Having this in writing ensures all staff are held accountable for their behavior and performance—the good and bad. Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If

Training 148

Training Scheduling Document Communication 148

EATER

AUGUST 6, 2020

Priya Krishna , Rick Martinez , and Sohla El-Waylly announced their departures this morning on their individual Instagram accounts. Rick Martinez’s statement on Instagram Stories. “I But it was all lip service.

Accounting 116

Accounting Communication Magazine 116

EATER

AUGUST 16, 2023

I designed a custom bottle and spent hundreds of thousands on art, branding, and communications. In October of 2019, I rented out the rooftop of a Lower East Side boutique hotel for the New York launch. That week I got my first restaurant account, Gramercy Tavern. I picked up a few more wholesale accounts.

Accounting 96

Accounting Book Marketing Communication 96

EATER

MARCH 25, 2021

In 2019, Pizza Hut brought back its “classic” logo , used from 1967 to 1999, to replace one with a tilted roof and yellow and green accents. And Yuengling, for a limited time in 2019, released some ’80s-style cans. And that omnipresence also exposed millennials to a roller coaster of public communications about what to think about it.

Presentation 125

Presentation Accounting Communication Marketing 125

7 Shifts

JANUARY 20, 2023

In 2019, diners spent $81.30 By taking the time to communicate with your staff before the big game, you can ensure that everyone is on the same page and ready to provide your customers with the best possible experience. This means big business for restaurants, and a surge in customers and sales. on average during Sunday's game.

Scheduling 78

Scheduling Communication Events Training 78

Modern Restaurant Management

OCTOBER 16, 2020

percent above 2019 levels for the equivalent Tuesday. Yet, compared to National Coffee Day 2019, which took place on a Sunday last year, visits were down 10.0 percent year over year that Tuesday compared to the same day in 2019, and down 37.9 September 29th was a good day for Dunkin Donuts, according to Placer.ai.

Marketing 221

Marketing Accounting Sanitation Pricing 221

EATER

JUNE 2, 2020

Multiple posts emerged on Facebook and Twitter on Monday with different accounts of what took place at the Polaris store. But on Tuesday, at least one employee, who claimed to be involved in the walkout, disputed these accounts. Since Ohio began reopening, Widdowson recently returned to work in the kitchen. “I

Catering 145

Catering Accounting Server Scheduling 145

Hotel Owner

MAY 20, 2024

It is estimated that in 2021 alone, domestic travel accounted for 96% of the UK’s total travel and tourism expenditure while two years prior, in 2019, it represented 81% of the total expenditure. In 2023, the share of Britons taking a domestic summer holiday, or staycation, in the UK increased by 50% compared to the previous year.

Travel and Tourism 52

Travel and Tourism Blog Book Events 52

Modern Restaurant Management

MAY 5, 2021

Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. Most channels are now showing only single digit velocity decline against booming 2019 levels, suggesting we may be nearing a new On Premise norm." " Beverage Insights. million of sales per week…or $845 million per year.

Marketing 196

Marketing Accounting Events Reservations 196