Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Sanitation 197

Sanitation Communication Catering Accounting 197

Boutique Hotel News

NOVEMBER 14, 2022

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. .

Events 162

Events Front of House Back of House Book 162

Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

Document 193

Document Accounting Communication Information 193

7 Shifts

DECEMBER 11, 2019

A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances.

Communication 174

Communication Scheduling Accounting POS Systems 174

7 Shifts

MAY 28, 2021

Since November 2019, Pita Way has checked off 36,000 tasks—no small feat—and the sign of a smoothly-run business. What's really shifted has been the level of accountability among Pita Way's 108 employees, across all the stores. It's just actually having people accountable and actually remembering to do things on a daily basis.

Scheduling 148

Scheduling Accounting Communication Book 148

Modern Restaurant Management

DECEMBER 30, 2020

At-home meal kits increased 13x in 2020 from 2019, with some of the most popular options including NYC-based I CHIRAN’s Take-Home Ramen Kit and New England Lobster’s Lobster Roll Kit in San Francisco. The three largest suppliers account for four out of ten POS software installations between them. What about 2021?

Marketing 211

Marketing Catering Accounting Communication 211

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Everyone on your team has life circumstances that must be accounted for when building the schedule. Communication is lacking. 72% of employees ranked team communication as important to their satisfaction at work.

Scheduling 158

Scheduling Communication Training Book 158

Modern Restaurant Management

JUNE 15, 2021

In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. They saw a similar increase in diners seated in April 2021. Returning to On Premise.

Marketing 197

Marketing Communication Accounting Pricing 197

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , statistics show that between the years of 2015 and 2019, 95 percent of households in the UK owned and used a mobile phone for internet access. You can guess what they are searching for too; social media platforms, communication accounts, leisure and entertainment options (and that includes restaurants!).

Accounting 134

Accounting Communication Demo Marketing 134

Hotel Business

JANUARY 25, 2024

Though 2023 proved to be a challenging year for commercial real estate, marked by geopolitical tensions and capital market dislocation, the lodging industry demonstrated resilience, with RevPAR achieving a full recovery and surpassing 2019 levels by 12%.

Travel and Tourism 126

Travel and Tourism Presentation Accounting Communication 126

Revenue Hub

OCTOBER 6, 2023

While hotels’ reliance on OTA bookings has remained relatively flat since 2019, hotel direct bookings have increased 55% – an 8-point increase from 2019. In addition, they appreciate the ability to communicate directly with a hotel, getting reassurance that their personal needs and preferences are being taken into account.

Book 109

Book Communication Guest Satisfaction Article 109

7 Shifts

MARCH 28, 2023

They want flexible scheduling, improved communication, ways to give feedback, and fast and transparent tip payments. There are fewer hospitality workers than there were in 2019. This means putting workers at the center to create a strong team and culture that impacts the goals of the restaurant. And restaurant workers have spoken.

Scheduling 148

Scheduling Accounting Communication 148

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. That's why we recommend drive-thru audio solutions like wireless headsets and high-quality speakers and microphones to ensure crystal-clear communication between guests and staff. How will the drive-thru change in the coming years?

Training 175

Training Back of House Definition Accounting 175

Revenue Hub

JUNE 28, 2023

Business travel globally continues to trend up YoY since 2019 according to a January 2023 poll conducted by the Global Business Travel Association. Tailored marketing and communication Corporate and leisure guests require different marketing and communication strategies.

Travel and Tourism 98

Travel and Tourism Communication Accounting Presentation 98

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. In 2019, they were one of Indeed’s Top Places to Work. If not, start communicating your expectations using the SMART framework.

Back of House 110

Back of House Communication Training Scheduling 110

Revenue Hub

JUNE 7, 2024

Harness the power of storytelling In a luxury market where everyone offers fantastic service and incredible facilities, how do you communicate in a way that sets your hotel apart? You should also think about who you’re telling your story to. Consumer-generated content can play a big part in painting that picture.

Marketing 108

Marketing Article Pricing Accounting 108

Hotel Business

APRIL 12, 2023

and Europe is projected to surpass half of 2019 levels in the first half of 2023 and rise to two-thirds by the end of the year. International trips will account for a larger portion of the recovery this year: The international share of travel costs for U.S. Key takeaways: Corporate travel spend in the U.S.

Accounting 111

Accounting Events Budgeting Pricing 111

7 Shifts

AUGUST 27, 2020

This includes: Cell phone usage Dress code Staff conflicts Customer expectations Having this in writing ensures all staff are held accountable for their behavior and performance—the good and bad. Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If

Training 148

Training Scheduling Document Communication 148

Modern Restaurant Management

DECEMBER 28, 2020

The Baby Boomer and the Gen Z user have significantly different usage patterns in a mobile app and UX and UI teams will need to take this into account as digital solutions become commonplace in the shopping experience. John Moezzi, National Account Manager, Sharp NEC Display Solutions. One size doesn’t fit all.

Sanitation 230

Sanitation Events Marketing Communication 230

SiteMinder

JUNE 22, 2023

Hotel booking volumes in Spain are currently 17 percent higher than at the beginning of summer 2019, when the country experienced its biggest year of tourism to date. Barcelona, Spain – New data from SiteMinder, the world’s leading open hotel commerce platform, suggests Spain’s hotel sector could be facing a historic summer of bookings.

Travel and Tourism 98

Travel and Tourism Reservations Book Pricing 98

Revenue Hub

APRIL 14, 2023

and Europe is projected to surpass half of 2019 levels in the first half of 2023 and rise to two-thirds by the end of the year. International trips will account for a larger portion of the recovery this year: The international share of travel costs for U.S. Key takeaways Corporate travel spend in the U.S. One-third of U.S.

Accounting 96

Accounting Events Budgeting Pricing 96

EATER

AUGUST 6, 2020

Priya Krishna , Rick Martinez , and Sohla El-Waylly announced their departures this morning on their individual Instagram accounts. Rick Martinez’s statement on Instagram Stories. “I But it was all lip service.

Accounting 122

Accounting Communication Magazine 122

EATER

JUNE 2, 2020

Multiple posts emerged on Facebook and Twitter on Monday with different accounts of what took place at the Polaris store. But on Tuesday, at least one employee, who claimed to be involved in the walkout, disputed these accounts. Since Ohio began reopening, Widdowson recently returned to work in the kitchen. “I

Catering 145

Catering Accounting Server Scheduling 145

Modern Restaurant Management

MAY 5, 2021

Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. Most channels are now showing only single digit velocity decline against booming 2019 levels, suggesting we may be nearing a new On Premise norm." " Beverage Insights. million of sales per week…or $845 million per year.

Marketing 196

Marketing Accounting Events Reservations 196

EATER

MARCH 25, 2021

In 2019, Pizza Hut brought back its “classic” logo , used from 1967 to 1999, to replace one with a tilted roof and yellow and green accents. And Yuengling, for a limited time in 2019, released some ’80s-style cans. And that omnipresence also exposed millennials to a roller coaster of public communications about what to think about it.

Presentation 130

Presentation Accounting Communication Marketing 130

7 Shifts

SEPTEMBER 19, 2024

Little Italy Pizza in 2019 Since Avery came from a tech background, they upgraded their POS and adopted 7shifts for their scheduling software. Team Communication Managers send announcements to the whole team or to specific groups, like the people scheduled to work that day. That's it—payroll is done!

Scheduling 148

Scheduling Information Events Maintenance 148

EATER

SEPTEMBER 11, 2024

By many accounts consumer inflation is down , and sure, the GDP is up, but something isn’t working on either side of the restaurant equation. To get our sustainable seafood, you have to physically get out there, establish contacts, provide materials, and communicate. This isn’t a problem of one city or class or demographic.

Pricing 145

Pricing Definition Front of House Server 145

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Another big game changer, over the last decade, is the automation of operational and accounting processes.

Concierge 87

Concierge Guest Services Communication Events 87

EATER

OCTOBER 21, 2024

This puts restaurateurs in a precarious position of having to communicate choices and challenges without sullying the fun of eating out. Customers who are attracted to sustainable eating “come find us because of our sourcing,” he adds, but “there’s only so many places we can communicate that.” We had been at $2.50

Communication 132

Communication Pricing Information Training 132

Modern Restaurant Management

AUGUST 19, 2020

Users can now add a credit or debit card to their PopID accounts for a safer, truly hands-free alternative to cash, credit cards or Apple Pay. “As these communities grow comfortable using PopID to check-in, we enlist area restaurants and retailers to offer PopPay for transactions.” Communication platform.

Events 206

Events Accounting Communication L&D 206

Modern Restaurant Management

JANUARY 17, 2020

After beginning his career at McDonald’s Corporation in 1981 as a store accountant, Haggis moved on to The Wendy’s Company, where he worked for nearly 30 years and served as senior vice president of finance and brand chief financial officer. From 2011 to 2019, Karel served as senior vice president for ARCOP, Inc.,

Multi-Unit Operations 136

Multi-Unit Operations Marketing Customer Service Strategic Planning 136

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. John Moezzi, National Account Manager, Sharp NEC Display Solutions. Karen Schloss of New Jersey-based dsc/ diaz • schloss communications. #1

Marketing 197

Marketing Communication Pricing Scheduling 197

Modern Restaurant Management

FEBRUARY 27, 2020

However, of the job openings filled in 2019, nearly half of them were filled by either new entrants to the workforce or people promoted from other positions in the same restaurant. Apron, a food and beverage communications agency, released its annual “Food Forecast” report recapping the top food trends to watch in 2020.

Marketing 192

Marketing Download Budgeting Information 192

Modern Restaurant Management

SEPTEMBER 1, 2020

Nearly one in three (29 percent) would share data for personalized communication and updates around COVID-19 precautions and processes at the restaurant. Although the 2019 version of the Chicken Wars was exciting, get ready for the battle royale! Nearly one in two (45 percent) would share data for contact tracing efforts (e.g.

Marketing 189

Marketing Health & Safety Download Sanitation 189

EATER

APRIL 7, 2022

According to the Cal/OSHA complaint, Amy’s employs around 2,000 people at its four production facilities, which, according to the company’s 2019 fact sheet, cook up to 1 million meals a day (160,000 hand-rolled burritos among them). The communication’s really good between us.’ There’s no communication. But it’s not true.

Communication 133

Communication Health & Safety Information Blog 133

Modern Restaurant Management

FEBRUARY 18, 2020

In my fiscal and strategic view, restaurant groupings of multiple locations and offerings using one accounting, HR, and legal system will continue to disrupt the industry, AND those single-location restaurant business models struggling to eke out a living. ” Coconut Bliss’ Global Marketing Director Darcey Howard.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

NOVEMBER 11, 2019

Seamless Communication Between Properties : When staying at a hotel with multiple properties, 29 percent expect their preferences and guest profile to be easily communicated between properties. The acquisition is expected to close during the fourth quarter of 2019. ” US Foods Scholars. Hometown: New Orleans, La.

Book 118

Book Reservations Communication Customer Service 118