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For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

Equally devastating are failures to properly configure online servers. estimates that 95 percent of online server breaches occur due to human errors such as configuration mistakes, and these experts expect the trend to continue. In fact, global research and advisory firm Gartner Inc.

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How to Engage Your Employees in Sustainability

Modern Restaurant Management

In 2018, the National Restaurant Association listed it at almost 75 percent. “10 percent energy reduction compared to 2017 by the end of 2020” or “95 percent correct recycling by July compared to the 55 percent of 2018.” Your employees will complete the majority of your sustainability actions.

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MRM EXCLUSIVE: Can Technology Help Solve the Restaurant Labor Shortage?

Modern Restaurant Management

Managers, servers, kitchen staff all filled in on roles to handle the increasing volume of online orders as the country embraced digital dining. Yelp Kiosk was built in 2018 to help restaurants that didn’t have it in their budget to hire a dedicated host. Roles shifted too.

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Would You Like To Leave a Tip? Restaurants are Feeling Diners’ Tipping Fatigue.

7 Shifts

In 2022, 41% of American consumers say they don't use cash in a given week, up from 29% in 2018 to 24% in 2015. Ultimately, tipped servers are pro-tipping. According to a new Pew Research Center survey , the share of Americans who go “cashless” has doubled in the past few years. Tipped workers are pro-tipping,” says Hungate.

Server 143
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When Robots Replace Restaurant Workers, We All Lose

EATER

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. For servers, baristas, and other food industry employees, it can already feel like we’re competing with customers’ phones for their basic respect.

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I’m Through Being Silent About the Restaurant Industry’s Racism

EATER

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

Server 109
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McDonald’s Sues Disgraced Former CEO for Lying About Sexual Relationships With Employees

EATER

Easterbrook had deleted the photos, taken between late 2018 and early 2019, from his company phone when he turned it over for the investigation last fall — but the photos apparently still existed on his work email account on the McDonald’s servers, the company discovered last month.