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In 2018, as the company pursued expansion, restaurants were finding wait times were exceeding the desired level. Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.
As the demand for food delivery continues to soar, cloud kitchens are becoming a popular option when it comes to opening a new restaurant business. Read more about why cloud kitchens are the hottest investment options here. . A multi-brand cloud kitchen is a large kitchen space accommodating the operations of multiple brands.
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. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchenoperation.
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