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From the archives: Burnt Ends’ Dave Pynt in profile

Hospitality Magazine

The six-year-old restaurant has accumulated some serious accolades with Pynt receiving the Chefs’ Choice Award in 2017 and Burnt Ends earning its first Michelin star in 2018. There’s the flip side of never being an elite athlete unless you train really f**king hard,” says Pynt. The restaurant also snagged the no.10 The jury is out.

Training 246
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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

Training 179
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Our Wage Models are Broken

7 Shifts

And we’re here to help support any operators who may be interested in learning more with one-on-one wage model training , racial equity toolkits , and other resources that may help evolve and improve our collective employment practices. But they are important. In other words, tips can legally be split between kitchen and waitstaff.

Training 156
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Learn from the greats: 10 extraordinary restaurants that every owner should study

OpenTable

Carley Thornell-Wade Providence ( Los Angeles ) Chef Michael Cimarusti’s deft touch with seafood and partner Donato Poto’s legendary front-of-house presence have made Providence one of Los Angeles’s preeminent fine dining restaurants for more than 18 years, racking up almost every award along the way—including two MICHELIN stars.

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How Katie Button redesigned their wage model to adapt post-pandemic

7 Shifts

And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man. In 2018, Cúrate was named one of the 40 most important restaurants of the decade by Esquire and recognized as one of the nation's 100 best wine restaurants by Wine Enthusiast.

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How Andolini’s Uses 7shifts To Help Schedule With Empathy: Case Study

7 Shifts

After years of use, they found that the customer service and training on the product didn't match the personal touch that they appreciated and wanted for their restaurants. So in 2018, Mike Bausch and his team at Andolini's made the switch to 7shifts. a manager, to a front of house manager, to a shift note, to the end person.

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I’m Through Being Silent About the Restaurant Industry’s Racism

EATER

In the six years I worked in restaurants, I never saw BIPOC (Black, indigenous, and people of color) in management, or even a Black bartender; most people of color were forced to remain in the back of house, or as bussers and runners in the front of house. I began working in restaurants in 2009, while attending grad school.

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