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MRM EXCLUSIVE: Can Technology Help Solve the Restaurant Labor Shortage?

Modern Restaurant Management

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. Yelp Kiosk was built in 2018 to help restaurants that didn’t have it in their budget to hire a dedicated host. Roles shifted too.

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From the archives: Burnt Ends’ Dave Pynt in profile

Hospitality Magazine

The six-year-old restaurant has accumulated some serious accolades with Pynt receiving the Chefs’ Choice Award in 2017 and Burnt Ends earning its first Michelin star in 2018. To put it simply, the past few years have been great for Burnt Ends. The restaurant also snagged the no.10 10 position on Asia’s 50 Best list.

Training 246
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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

Training 179
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Noma Finally Gets Third Michelin Star

EATER

Restaurants that receive the three-star ranking typically fall under various categories that Noma has always exemplified: long tasting menus with thoughtful beverage pairings, strong front of house service, and well-executed cuisine that is, in theory, worth traveling across the globe for.

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MRM at Five: What Issues Have Impacted Restaurants?

Modern Restaurant Management

I remember the excitement when I learned of the world’s first automated burger restaurant in San Francisco, Creator, in 2018. Specifically, technology and digitization has been coming to the front of house. Therefore, digitization and optimizing the back and front of house will increasingly become common and important.

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Surprising Ways that Tech Can Help Evolve Your Restaurant

7 Shifts

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Gone are the days of institutional knowledge, or keeping guest preferences in the heads of your front-of-house staff. SevenRooms 4.

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The 10 best plates of 2023

Hospitality Magazine

I’m probably about to hit my 10th meal at Porkfat soon and I really appreciate the front-of-house team here, who gently make sure you don’t order too much. Out of all the restaurants that had opened since my last visit in 2018 (embarrassing, I know), Gimlet had to be it.