7 Shifts

AUGUST 19, 2020

2018 saw a record high 74.9% Happier, motivated staff results in reduced turnover and better customer service. Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. The restaurant industry has a reputation for high staff turnover.

Training 148

Training POS Systems Communication Document 148

EATER

APRIL 28, 2023

But I don’t think I realized I was fully interested in food until 2017 or 2018, when I became a bit more serious about being a chef. Just regular people skills, customer service. Being well-rounded in restaurants — having management skills and server skills, along with cooking skills — is really important.

Front of House 127

Front of House Events Catering Back of House 127

7 Shifts

AUGUST 27, 2021

After years of use, they found that the customer service and training on the product didn't match the personal touch that they appreciated and wanted for their restaurants. So in 2018, Mike Bausch and his team at Andolini's made the switch to 7shifts. And all of the roles have different rates of pay.

Scheduling 148

Scheduling Communication Front of House Server 148

Modern Restaurant Management

DECEMBER 3, 2020

Wescott’s career with Fuzzy’s Taco Shop began in January of 2018 as the Executive Vice President of Finance, where her responsibilities included strategic planning, finance, technology, and marketing. "ezCater's platform provides effortless online ordering and exceptional customer service."

Catering 166

Catering Marketing Multi-Unit Operations Server 166

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. Strengthen Weak Restaurant Culture.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

OCTOBER 20, 2022

One of the most significant changes occurred in 2018 when the Department of Labor ruled that back-of-house employees like cooks and dishwashers are eligible to be included in the tip pool. This means servers who serve food and provide table service, bartenders who make and serve drinks, or bussers who clear tables, etc.),

Article 78

Article Server Information Document 78

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Brands, P&G, and more.

Marketing 155

Marketing Information Scheduling Download 155