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Soaring labour costs squeeze hotel profit margins in the UK, CoStar finds

Hotel Owner

Furthermore, according to CoStar, a share of revenue labour costs from the 2018-19 tax year has increased from 25.5% Since the 2018/19 tax year, national living wages have increased by approximately 46%, with the hourly rate rising from 7.83 per hour for those aged 25 and over to 11.44

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For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025. A year later, hackers were able to breach Dunkin Donuts online loyalty rewards program, stealing and subsequently selling thousands of user accounts on the dark web.

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JW Marriott Grosvenor House appoints sales and marketing director 

Hotel Owner

JW Marriott Grosvenor House London has appointed Cristina Muku as director of Sales and Marketing for the 496-room property and first hotel on Park Lane. She currently oversees key segments including the Middle East market, entertainment, sports, diplomatic, and is directly responsible for luxury Consortia.

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David Chang’s Memoir Fails to Account for the Trauma He Caused Me

EATER

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Chang writes that he doesn’t remember the specific incident, but concedes that, apart from a few details, the account is “accurate and could have been written about almost any night I was working service.”. He does not answer.

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UK hotel investment doubles to £5.75bn in 2024

Hotel Owner

This marks the highest level of activity in the sector since 2018, following a resurgence in activity that was largely driven by portfolio transactions, which accounted for 55% of total investment volumes, equating to 3.14bn. Meanwhile, portfolio volumes grew by 582% year-on-year, reflecting the subdued levels of activity seen in 2023.

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Delivery Dominance Starts with a Few Simple Questions

Modern Restaurant Management

According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022. According to our 2018 digital search survey of over 300 restaurant brands, the average Google page rank when searching for their brand name + “delivery” was five.

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New report shows short-term rentals gaining ground on hotels

PhocusWire

Hotels still account for 85% of the U.S. market, but short-term rentals' 15% share is nearly double the 8% it held in 2018, according to research from AirDNA and STR.