Remove 2016 Remove Customer Service Remove Food Operations
article thumbnail

First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. Degel opened his first Atlanta-area location in 2016 in suburban Duluth with total indoor/outdoor seating for 150, including an 80-seat outdoor patio.

Marketing 126
article thumbnail

Tops in Global Cuisine and Tips for Tots

Modern Restaurant Management

In 2016, under Taylor’s leadership, Splick-it acquired its competitor, Onosys, to further strengthen the company’s market position and expand its product offering. For customers, online ordering gives them another way to conveniently and efficiently interact with an establishment. “Helios and Koomi are ideal partners.

Marketing 167