article thumbnail

How industry is backing young Indigenous chefs

Hospitality Magazine

Nathan Lovett has been advising for the NICI since around 2016. So we take all those things into account,” says Lovett. That’s a really significant thing: the industry identified the need to provide these opportunities, and they stand behind that.” Lovett is a Yuin man from the New South Wales South Coast.

Training 130
article thumbnail

Hotel Expert: Stop Blindly Chasing Demand and Focus on Profit

Hospitality Net

Since 2016, I’ve considered Cindy Estis Green to be one of the brightest minds in the hotel sector. Her key insight is that hotel commercial strategy directors have to become more sophisticated about which customers will be the most profitable after accounting for all costs.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Loyalty Programs: Benefits, Liability and Costs

Revenue Hub

nights stayed per member in 2016, suggesting that the percentage of membership comprised of heavy users is declining as the programs have become more tied to credit cards and affiliate programs and less directly with just frequent travel. However, loyalty programs are becoming less dominated by frequent travelers (+30 nights a year).

Book 96
article thumbnail

Three Reasons Why You Should Be Using Micro Influencers

Modern Restaurant Management

Micro influencers are defined as accounts with 1,000 to 100,000 followers who are well known in their niches with a hyper-engaged audience. A smaller account is more approachable and able to better interact with followers, leading to genuine connections and relationships.

article thumbnail

Phoenix forecasted for second-highest hotel RevPAR in Super Bowl history

Hotel Business

The ADR level would rank third among host markets behind Miami in 2020 and San Francisco in 2016. The overall Phoenix market comprises 544 hotels accounting for 70,488 rooms. Even with 11.7%

article thumbnail

Restaurants Under Attack from Cybercriminals: How to Protect Your Business

Modern Restaurant Management

One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations.

article thumbnail

Top-Effective Tech Solutions to Improve Profits

Modern Restaurant Management

Their recent survey results of 2016, report over $36 billion (dollars) lost due to theft and error in the United States only. The Face ID system helps to automate the accounting of work time of the restaurants, increase the reliability of the received data, and reduce the cost of maintaining the turnstile or security guard.