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MRM Franchise Feed: Opportunity is Barking and the Spirit of BBQ

Modern Restaurant Management

"ezCater's platform provides effortless online ordering and exceptional customer service." "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec.

Catering 165
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MRM Research Roundup: End-of-January 2021 Edition

Modern Restaurant Management

Pandemic Shaping Customer Service. New data from Stella Connect looks at how Covid-19 has impacted service teams, as well as the trends that will shape customer service in the new year and beyond. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

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MRM People & Places: Game On at Walk-On’s and Gingerbread Houses for Humanity

Modern Restaurant Management

His most recent position was at B&O American Brasserie in Baltimore as director of food and beverage and general manager, where he oversaw restaurant staff, banquet operations and worked closely with the general manager of the adjacent hotel to ensure maximum customer service and guest satisfaction.

Events 131
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White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. “At Tillster, we are committed to providing our customers with the needed flexibility to do what is best for their business as quickly as possible. ” Lunchbox Secures Funding. ” WorkJam I0 Composer.

Catering 143
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Gift a Plate and Ambient Restaurant Sounds Playlist

Modern Restaurant Management

This investment brings the company's total funding to $66 million since it was founded in 2015. “This pandemic has shed light on how technology can be used to quickly adapt core services within the food industry like delivery, fulfillment, and supply chains," said Lior Susan, Founder and Managing Partner at Eclipse.