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Why Every Hotelier Should Join a Hospitality Association

Hotelogix

million people in 2015 , which was approximately 9% of the UK workforce, making it the country's fourth-largest industry by employment. Be it technology or effective methods of customer servicing; these associations present much-needed resources that help individuals function more effectively.

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Choice first to complete cloud data center migration

Hotel Business

“The hotel company has a cloud-first mindset that permeates every part of their business from improved operations to extraordinary customer service, and we’re excited to see what they do next.” Choice’s work with AWS began in 2015 with the creation of a cloud-based central reservation system (CRS), choiceEDGE.

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7 Restaurant Review Sites Owners Need to Monitor

The Restaurant Times

You can reply to reviews in public or privately, encouraging customers to leave positive reviews again. Zomato purchased Urbanspoon in 2015 to increase its American online review market share. What do they do well, and how can you benefit from their customer service philosophy? Zomato Zomato receives nearly 1.5

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What is a Virtual Restaurant? And How to Start One

7 Shifts

According to a 2015 Mintel study , "This prioritizing of convenience above all else is a positive for restaurants generally (given the ease of eating out vs preparing at home), and it is especially advantageous for those offering delivery and to-go." Are you comfortable giving up control of customer service to a third party?

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The Great Birria Boom

EATER

A few of the brothers had worked for Nordstrom, and they applied the marketing skills they learned there to opening their first Birrieria Gonzalez truck in 2015. These were white, Asian, African-American, Armenian employees that told us they had something they’d never tried, and they loved it.”.

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The New Forest Collection launches partnership with Rockingham Partners

Hotel Owner

With a commitment to continued investment, the group will be unveiling revitalised interiors across its properties, while reaffirming its dedication to customer service and eco-friendly practices. Rockingham Partners specialises in hospitality management, operations and driving commercial success.

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PORTUGAL – 4

Mary Gostelow

That’s where the powers behind the incredibly successful Six Senses brand dared to convert an existing winery hotel to a wellness resort back in 2015 (to be honest, the existing hotel, the Aquapura, was itself a conversion of a home that had been in the same family since the middle of the 19 th century).