Hotel Business

SEPTEMBER 5, 2023

. “In the first half of 2023, HVMG again set an industry benchmark, demonstrating robust same-store and portfolio-wide performance across financial, market share and guest satisfaction measures,” said Cole. She joined HVMG in October 2015 as the VP, accounting and finance.

Strategic Planning 59

Strategic Planning Accounting Travel and Tourism Guest Satisfaction 59

Modern Restaurant Management

FEBRUARY 14, 2020

His most recent position was at B&O American Brasserie in Baltimore as director of food and beverage and general manager, where he oversaw restaurant staff, banquet operations and worked closely with the general manager of the adjacent hotel to ensure maximum customer service and guest satisfaction.

Events 131

Events Sanitation Marketing L&D 131

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Marketing 122

Marketing Catering Front of House Guest Satisfaction 122