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Cyber Security in the Hospitality Industry

SiteMinder

Today’s cyber-criminals are devising newer, more sophisticated methods to infiltrate and extract sensitive customer information from hotel websites, internal systems, servers, and even mobile platforms – your front desk is not exempt from these threats. In 2013 Yahoo was attacked and three billion user accounts were compromised.

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Redefining ‘Dine and Dash’ and Review Hub

Modern Restaurant Management

This saves time for both the guest and the server by eliminating the need for the guest to give their credit card to the server and for the server to take the card to the point of sale, process the transaction, and return for a signature. ” Hot Table Access. Examples of participating restaurants include:?

Server 153
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Blue Hill at Stone Barns Tells a Beautiful Story. Former Employees Say It’s Too Good to Be True.

EATER

In November 2013, a 22-year-old cook named John Schaible arrived in Pocantico Hills, New York, to work at Blue Hill at Stone Barns. As Barber found fame by advocating for a culinary revolution, former cooks, servers, and managers say that conditions at his own restaurant could be brutal, rife with grinding pressure and explosions of anger.

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White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

Using SevenRooms’ online reservation and virtual waitlist tools, Giordano’s will be able to collect and leverage guest data to provide personalized, consistent service and marketing at scale to customers across their portfolio. Maximizing the number of table turns per shift to boost profits.

Catering 143
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MRM Franchise Feed: White Castle’s 25-Year Club and Cheddar Weather

Modern Restaurant Management

23, White Castle added 68 team members to its 25-Year Club, an honor reserved for those who have worked for White Castle for 25 years. Servers sport blue mechanic shirts. This month, White Castle shines a light on the people powering the “Crave” — its team members — by continuing a time-honored tradition.

Marketing 185
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How to Cook a Direwolf

EATER

It was served with accompaniments, one of which was an asparagus relish; at another table, the server was explaining how he’d seen the chef arranging the asparagus on her bread like dragon scales while testing out the recipe. Nothing outwardly distinguished her from the other servers, unless you already knew who she was.

Book 105