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MRM Research Roundup: Catering, Kiosks, Tipping and Dry January

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

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Holiday Inn Winchester rebrands to Voco Winchester Hotel and Spa

Hotel Owner

The contemporary hotel, which was first built in 2010, is located on the edge of the South Downs National Park and within five minutes from Winchester City Centre. The hotel offers nine adaptable meeting and event spaces and also caters for up to 200 guests for weddings and events. It benefited from a £2.5m

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Savoy Educational Trust names new trustee

Hotel Owner

The Savoy Educational Trust has announced the appointment of caterer CH&CO’s chief executive Bill Toner to the board of trustees. He then went on to join catering giant Aramark as CEO of its UK subsidiary, growing the company from £150m to £400m turnover in just five years.

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Daish’s Holidays appoints GM of Bournemouth Sands Hotel

Hotel Owner

Originally joining Daish’s Holidays in 2010 as bartender and night porter, he progressed through the ranks of the hotel, becoming assistant manager in 2014 at the Bournemouth Sands Hotel. With more than 20 years’ experience in the hotel and hospitality industry, Gates returns to Daish’s Holidays having had a year away from the company.

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Is Contactless Forever?

Modern Restaurant Management

QR codes have been around since 2010, but didn’t become widely used until the past few years. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently. Here are some ideas to get you started.

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The Stages of Gentrification, as Told by Restaurant Openings

EATER

Between 2000 and 2010, the Latinx population declined 26 percent. In the Bushwick area of New York City, the four or so dive bars that existed in the once predominantly working-class Latinx neighborhood a decade ago now sit alongside dozens of swanky new watering holes catering to the influx of young urban professionals. s Chinatown.

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The True Cost of Convenience

EATER

In 2010, I founded my own delivery app, FoodtoEat. After two years of unsuccessfully trying to get diners to pay fair delivery fees, we had to pivot our business to corporate catering or risk failing. After two years of unsuccessfully trying to get diners to pay fair delivery fees, we had to pivot our business or risk failing.

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