Tech-Driven Hospitality Trends to Expect in 2024 and Beyond
Revenue Hub
DECEMBER 8, 2023
Gen Z Is Shaking Up Guest Expectations Gen Z, which includes those born between 1996 and 2010, is expected to become the largest consumer group in the US by 2026 , at 82 million. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.
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