Building A Customer-Centric F&B Business – A Conversation with Duncan Muir
The Restaurant Times
JANUARY 24, 2023
So imagine the ripple of surprise when it opened its first café in the United Arab Emirates in 2007. Well, it was the excitement of owning, developing, and operating the brand with greater accountability, he told us. It has been so successful, though, that it has since spread to other nations.
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