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The Prosperous Hotelier Book – Foreword by: Heather McCrory

Hospitality Net

Who would have thought that two junior accounting clerks working in Food and Beverage Control (a department that doesn’t even exist anymore) would be writing a book—and a Foreword for said book? Yet, here we are, with career paths that intersected through CP Hotels and Fairmont Hotels over the last forty years.

Book 86
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Macdonald Aviemore unveils senior leadership changes

Hotel Owner

Managing director Kenny McMillan recently returned to Aviemore, where he first trained as a sous chef between 2004 and 2007. Marketing director Gaelle Delagrave is an experienced marketer with over 20 years’ experience in digital media, specialising in customer growth strategies and key account management for leading brands globally.

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Highgate adds Greene, Redmond

Hotel Business

Hotel management, investment and development company Highgate has added two executives to its roster with the appointment of Matt Greene to EVP, luxury residences, and Elizabeth Redmond to chief accounting officer. Prior to joining Highgate, she served as chief accounting officer at Choice Hotels International Inc.,

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DiamondRock restructures C-suite

Hotel Business

She joined the company in 2007 as assistant controller and was promoted to VP/corporate controller in 2008 and to chief accounting officer in 2014. Prior to DiamondRock, she was the VP, finance and accounting for Meristar Hospitality Corporation, a publicly traded lodging real estate investment trust.

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The surprising history of Whitbread

Hotel Owner

In September 2007, Whitbread acquired Golden Tulip UK including six hotels trading in the UK under the Tulip Inn and Golden Tulip brands. Whitbread soon shortened the name to Premier Inn on 2 October 2007. By 2009, the business accounted for more than 70% of Whitbread’s earnings.

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Guest Loyalty Programs Provide, But They Cost

Revenue Hub

Per the 11th edition of the Uniform System of Accounts for the Lodging Industry , Loyalty Program Fees includes any costs associated with programs designed to build guest loyalty to the property or brand. In fact, Guest Loyalty Program fees have consistently increased at a greater pace than rooms revenue since 2007.

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How The Chocolate Room created a chocolate culture for accelerating growth

The Restaurant Times

Realizing the huge potential of chocolate desserts in India, Vikas Punjabi voyaged from Australia to India in 2007 to launch the first-ever chocolate cafe brand, The Chocolate Room. And that’s how my entrepreneurial journey started in 2007. When it started out, there were not too many cafes around. .