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The Prosperous Hotelier Book – Foreword by: Heather McCrory

Hospitality Net

Who would have thought that two junior accounting clerks working in Food and Beverage Control (a department that doesn’t even exist anymore) would be writing a book—and a Foreword for said book? Yet, here we are, with career paths that intersected through CP Hotels and Fairmont Hotels over the last forty years.

Book 98
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Macdonald Aviemore unveils senior leadership changes

Hotel Owner

Managing director Kenny McMillan recently returned to Aviemore, where he first trained as a sous chef between 2004 and 2007. Marketing director Gaelle Delagrave is an experienced marketer with over 20 years’ experience in digital media, specialising in customer growth strategies and key account management for leading brands globally.

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Of Course We Wanted to Believe the Flamin’ Hot Cheetos Guy

EATER

Richard Montañez’s rags-to-riches story of inventing the spicy snack goes up in flames in an LA Times piece Since 2007, Richard Montañez has been peddling the feel-good story to end all feel-good stories — that as a janitor at a Frito-Lay plant in Rancho Cucamonga, he successfully pitched the company on creating Flamin’ Hot Cheetos.

Article 122
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Guest Loyalty Programs Provide, But They Cost

Revenue Hub

Per the 11th edition of the Uniform System of Accounts for the Lodging Industry , Loyalty Program Fees includes any costs associated with programs designed to build guest loyalty to the property or brand. In fact, Guest Loyalty Program fees have consistently increased at a greater pace than rooms revenue since 2007.

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Highgate adds Greene, Redmond

Hotel Business

Hotel management, investment and development company Highgate has added two executives to its roster with the appointment of Matt Greene to EVP, luxury residences, and Elizabeth Redmond to chief accounting officer. Prior to joining Highgate, she served as chief accounting officer at Choice Hotels International Inc.,

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‘Jiro’ and the Impossible Dream of Authenticity

EATER

The restaurant received three stars every year beginning in 2007 until it was removed from the guide in 2019 due to the difficulty of making a reservation.). Ono’s perceived authenticity accounts for at least some part of his reverence. When used by diners in the U.S.

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DiamondRock restructures C-suite

Hotel Business

She joined the company in 2007 as assistant controller and was promoted to VP/corporate controller in 2008 and to chief accounting officer in 2014. Prior to DiamondRock, she was the VP, finance and accounting for Meristar Hospitality Corporation, a publicly traded lodging real estate investment trust.