2002 POS Systems Strategic Planning 
Xotels
NOVEMBER 23, 2023
Rutherford’s 2002 study on hotel organisation structures in the United States highlighted the evolution from central figures like the chef and “maitre d’hotel” to a hierarchical structure, with the General Manager (GM) at the helm. Main duties: Greet hotel guests, present menus, and inform them about daily specials.
Xotels
NOVEMBER 23, 2023
Rutherford’s 2002 study on hotel organisation structures in the United States highlighted the evolution from central figures like the chef and “maitre d’hotel” to a hierarchical structure, with the General Manager (GM) at the helm. Main duties: Greet hotel guests, present menus, and inform them about daily specials.
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