Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Conklin, for instance, introduced the reverse organisation chart in 2002, which depicted an upside-down triangle highlighting the importance of customers, then employees, the managers and, at the bottom, the GM.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Conklin, for instance, introduced the reverse organisation chart in 2002, which depicted an upside-down triangle highlighting the importance of customers, then employees, the managers and, at the bottom, the GM.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

OCTOBER 29, 2020

Along with his sons Bill and Randy, and Bill’s business partner Scott Redler, he opened the first Freddy’s Frozen Custard & Steakburgers® restaurant in 2002 in Wichita, Ks. Enables servers to cover more tables and drive faster table turns and larger transaction volumes with customer-centric ordering.

Catering 143

Catering Marketing Communication Events 143