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What is Hotel Management?

Xotels

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Hotel management focuses on meeting guests’ needs throughout their stay, fostering high satisfaction and loyalty. Utilise sales techniques to present options and alternatives to guests.

article thumbnail

What is Hotel Management?

Xotels

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Hotel management focuses on meeting guests’ needs throughout their stay, fostering high satisfaction and loyalty. Utilise sales techniques to present options and alternatives to guests.