Remove 2001 Remove Customer Service Remove Sanitation
article thumbnail

The Pandemic’s Effect on Restaurant Supplies

Modern Restaurant Management

First, the Kodak, Tennessee-based company found a supplier and both bottled and sold hand sanitizer — and gave back to the community by donating 100 gallons to local first responders. In 2001, Tim was wrapping up work on one of the very first online operations in our industry and preparing to launch our website when he died suddenly.

article thumbnail

Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

Modern Restaurant Management

By following policies that protect our guests, staff, and the business itself — actions like implementing an updated cleaning and sanitization policy across all restaurants — management teams put safety for all first and showed our staff that we will do what it takes to keep them safe. What can we do today to make it better?”

Training 180
article thumbnail

MRM People & Places: Game On at Walk-On’s and Gingerbread Houses for Humanity

Modern Restaurant Management

His most recent position was at B&O American Brasserie in Baltimore as director of food and beverage and general manager, where he oversaw restaurant staff, banquet operations and worked closely with the general manager of the adjacent hotel to ensure maximum customer service and guest satisfaction.

Events 131