2001, Catering and Customer Service - Hospitality Management Today

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Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

Modern Restaurant Management

FEBRUARY 23, 2021

In fact, he was likely to rally his employees to excellent customer service by saying, “Yesterday was fantastic. My wife and I founded Rib & Chop House in Livingston, Montana, in 2001, just months prior to the heartbreaking events of 9/11. What can we do today to make it better?”

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MRM People & Places: Game On at Walk-On’s and Gingerbread Houses for Humanity

Modern Restaurant Management

FEBRUARY 14, 2020

His most recent position was at B&O American Brasserie in Baltimore as director of food and beverage and general manager, where he oversaw restaurant staff, banquet operations and worked closely with the general manager of the adjacent hotel to ensure maximum customer service and guest satisfaction.

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Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

MRM People & Places: Game On at Walk-On’s and Gingerbread Houses for Humanity

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