Trending Articles

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Personalization versus customization with Aleksandra Kotle, GM of Crockfords Las Vegas

eHotelier

With so much buzz around personalization these days, what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which there’s no truer form of expressing this precision than through customization of the guest journey in a seamless blend of meticulously curated experiences.

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Yogi’s Sports Bar opens in Chatswood next month

Hospitality Magazine

A new sports bar will soon launch in Chatswood on Sydney’s North Shore with capacity for 300 patrons and a whopping 27 screens. Yogi’s Sports Bar has been developed by Tully Heard Consulting, the force behind Taffy’s at The Oaks, The Greens in North Sydney, and The Fernery in Mosman. “Yogi’s Sports Bar is set to bring an energetic and exciting atmosphere to the North Shore hospitality scene,” says John Tully, director of Tully Heard. “Tapping into the global t

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Hotel Photography Tips: How to Make Your Hotel Photos Looks Good

Soft Inn

Capturing stunning photos of your hotel is essential to make a memorable first impression on potential guests and boost online bookings. In this blog, we will cover tips for making your hotel photos look good and amazing, from lighting and angles to editing and final touches. These techniques will help you present your hotel in the best light, captivating guests from their first click.

Blog 239
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Social Marketing: Insights from Meta’s Restaurant Summit

Modern Restaurant Management

On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants. The day served up a multi-course menu of timely topics designed to empower restaurant marketers, including tapping into industry trends, deploying strong loyalty app campaigns, boosting ad performance with AI-powered tools, and the importance

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Destinations International Releases Industry Brief on Workforce Diversification and Retention in the Travel Industry

Hospitality Net

Destinations International (DI), the world’s leading association representing destination organizations and convention and visitors bureaus (CVBs), today issued an industry brief, “Addressing Workforce Diversification and Retention in the Travel Industry.” The brief highlights the importance of diverse talent attraction and succession planning in the industry and outlines commitments to accelerate progress.

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World’s 50 Best Bars revealed

Hospitality Magazine

Bar teams from across the world gathered together earlier this week to countdown the top 50 venues in the world. The World’s 50 Best Bars’ live awards ceremony was held in Spain, with the 2024 edition marking the 16th anniversary of the program. It was good news for Australian bars, with three venues placing in the top 50. Melbourne’s Caretaker’s Cottage is our highest-ranking bar, coming in at no.21, with the team also receiving the Art of Hospitality award.

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Best Free Photo Editing Tools for Hoteliers

Soft Inn

In the hospitality industry, first impressions are everything. High-quality photos can make your hotel stand out from the competition and attract more guests. Stunning visuals can convey the ambience, comfort, and luxury your hotel offers, making potential guests more likely to choose your establishment over others. In this blog, we will discover the ultimate list of free photo editing tools that can help you have professional-looking photos that can significantly impact your hotel's success.

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Why Your Restaurant’s Future Depends on a Tech-Driven Strategy

Modern Restaurant Management

The restaurant industry isn’t just evolving – it’s reinventing itself in real-time. Digital transformation has completely reshaped how we serve customers and empower employees, but the stakes are higher than ever. From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success.

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Why Does It Feel Like There’s Listeria in Everything?

EATER

Listeria contamination at a Boar’s Head plant in Virginia led to fatalities. | Justin Sullivan/Getty Images We spoke to experts about what’s behind the recent listeria outbreaks and product recalls I don’t want to alarm anyone, but it sure seems like there’s a lot of listeria in the food out there. Definitely more than there should be, which ideally, would be none.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Hospitality must not fear AI technology but embrace it as a way of improving customer service

eHotelier

AI can be used to perform certain tasks in a more efficient and time-saving way, giving staff time to focus on other areas of the business as well as to optimise efficiency in things such as training, forecasting and marketing.

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Amber Doig on seafood and sources of inspiration

Hospitality Magazine

At a recent Westholme Wagyu collaboration with Sydney hospitality group Applejack, a humble tostada blew everyone’s minds. It was a dish from Amber Doig, the Head Chef of Potts Point restaurant The Butler. On a small, crispy tortilla, Doig paired manuka-smoked striploin with muscatel, watercress, and shiso. The dish featured the perfect concoction of textures and flavours – the crispy tortilla contrasted with the tender, rich beef, which was subtly sweetened by manuka honey, and cut throug

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Going big and going far: Family travel trends for Thanksgiving and the holidays

Hospitality Net

Airbnb can give families more: more space, more value, and more quality time together. With Thanksgiving, one of the busiest family travel times of the year, just around the corner, Airbnb is revealing new data on the rise of family travel and where and how families are traveling this holiday season.

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Things That Go Bump in the Night for Restaurant Owners

Modern Restaurant Management

Things that go bump in the night for restaurant owners look a lot different than for the average Joe and Jane. Instead of monsters under the bed and ghosts lurking in the shadows, it’s catastrophic storms, cost of materials and civil unrest. Ahead of Halloween and spooky season, Society Insurance explores some of the scary factors, some more rare and some more common, that can affect premium rates. 1.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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A Highly Opinionated Gummy Candy Ranking

EATER

The 10 best widely available gummy candies, according to a self-proclaimed gummy aficionado Step aside, chocolate fans — gummy candies are all the rage right now. According to one analysis, the gummy candy category is already worth nearly $500 million , and it’s expected to grow into a $750 million business by 2032, proof positive that everyone’s into gummy candies right now.

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Bad summer – good result!

eHotelier

When uncontrollable circumstances arise, manage expectations, adapt to the situation, and aim to outperform the competition. And remember, this approach holds equally in both good as in bad times.

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Chris Lucas to open mega French dining destination

Hospitality Magazine

Chris Lucas is set to open his anticipated French restaurant Maison Bâtard next month after eight years in the making. The four-level French dining destination will include a late-night supper club in the basement, a restaurant spanning the ground and first floor, and a rooftop terrace. Lucas has drawn on decades working as a restaurateur and travelling through France to develop the restaurant.

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AC Hotel and Residence Inn by Marriott Reston To Make January 2025 Debut in Virginia

Hospitality Net

The AC Hotel and Residence Inn by Marriott Reston (1975 Opportunity Way, Reston, VA 20190) located in the next phase of Reston Town Center, the dynamic and thriving mixed-use development in Northern Virginia, is set to open its doors in January 2025.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Easing the Load: Insights From Miele Into Modern Washer Technology 

Lodging Magazine

The laundry room is a major hub of housekeeping operations, and highly efficient washers and dryers can save labor time and costs, while supporting sustainability initiatives. Founded in Germany in 1899, Miele, Inc. is one of the world’s most venerable manufacturers of commercial laundry equipment, with 125 years of experience in the European market and about 41 years in the U.S. market through Princeton, New Jersey-based Miele USA.

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I’m Baby Wants to Bring Dyke Drag to Lesbian Bars Across the Country

EATER

With Dyke Drag, a monthly show at the New York lesbian bar Ginger's, I'm Baby is on a mission to bridge the gap between queer communities.

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Messy open enrollment? Here’s how to fix it for year

eHotelier

By starting early and leveraging technology, you can learn more about how your employees view the open enrollment process, troubleshoot problems in advance, and improve the experience for employees and HR teams alike.

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Revenue Management Impacts Brand Reputation: Here’s Why

Revenue Hub

You can optimize revenue with brand positioning that drives bookings. Your brand reputation is the public’s perception of your business. NB: This is an article from Revenue Team by Franco Grasso , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Four Seasons stands for luxury, while a small, privately owned three-star hotel may stand for comfort on a budget.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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De Vere Horsley Estate completes million-pound refurbishment

Hospitality Net

De Vere Horsley Estate, located in East Horsley, Surrey, has today completed a £1.3million refurbishment to its reception, restaurant and 51 of its bedrooms located in Horsley Place, a distinctive contemporary hotel which sits alongside the historic mansion house, Horsley Towers in over 75 acres of grounds.

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AHLA and World Wildlife Fund Revamp Hotel Kitchen Platform

Lodging Magazine

WASHINGTON—The American Hotel & Lodging Association (AHLA) and World Wildlife Fund (WWF) announced a revamped Hotel Kitchen platform that will help hoteliers around the country prevent food waste, protect the environment by diverting food from landfills, and reduce operating costs. The revamped Hotel Kitchen platform will make it easier to reach the goal of cutting U.S. food waste in half by 2030.

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Farewell to Shari’s, a 24-Hour Oregon Mainstay

EATER

The iconic 24-hour family restaurant chain, Shari’s Cafe & Pie, suddenly closed all of its Oregon locations on Sunday, October 20, leaving its home state without midnight pie and pancakes.

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Coldplay concerts at Accor Stadium boost hotel room bookings

eHotelier

As Sydney prepares to host Coldplay’s highly anticipated Music of the Spheres Tour concerts at Accor Stadium next week, hotels across Greater Sydney are experiencing a surge in bookings, reports Accor - Australia’s largest hotel operator.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.