Trending Articles

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The Mille Club: introducing the Total Revenue Manager

eHotelier

Revenue management for Mille Club properties is diametrically opposite to that of their lower-priced brethren. Luxury consumers are agnostic to minor price differences, while competitive sets are difficult, if not impossible, to define as they lack close geographic parameters.

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Aussie Wagyu producer and Applejack team up

Hospitality Magazine

Westholme Wagyu has joined forces with renowned Sydney-based hospitality group Applejack to present three events across Sydney in October and November. The restaurant series, Flavour and Forage, will take place at Bopp & Tone on Sunday 27th October, The Butler on Wednesday 30th October, and Rafi, Urban Surf on Thursday 14th November. The chefs will have independent creative control over their dishes, allowing for the creating of three bespoke menus that aligns with their restaurant’s cuisine

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How modern gadgets are redefining senior adventures

eHotelier

Travelling is no longer just about the destination, it’s about the experience, and for today’s senior travellers, technology has become an indispensable part of the adventure.

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Latest News from Malaysia Hotel Industry October 2024

Soft Inn

The Malaysian hotel industry is currently facing challenges as many locals flocked to Thailand for holiday trips in the last month, September. This shift in travel patterns raises important questions about why travellers are choosing international destinations over local stays. Factors such as appealing travel deals, the allure of Thailand's vibrant culture and activities, and the ongoing interest in unique experiences are drawing attention away from Malaysia's own attractions.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Self-Check-In at Hotels: Benefits and Growing Trends

Hotelogix

Self-check-in technology is becoming increasingly popular in the hospitality industry. It allows guests to check themselves in through hotel kiosks or mobile devices, reducing the need for human interaction. This method not only speeds up the check-in process but also enhances the guest experience, providing convenience and flexibility. What is a Hotel Mobile Self-Check-In App?

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The dangerous similarities between alcoholism and burnout: a chef’s perspective

eHotelier

Burnout and alcoholism are hospitality's double-edged sword and fighting them is all about reclaiming control and balance. Are are some tips from a survivor.

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Azabu Group opens six-venue Japanese precinct

Hospitality Magazine

An historic cobblestone path welcomes visitors to Prefecture 48. Facing the street on one side of the entrance is Dear Florence, a patisserie led by a multi-award-winning pastry chef. On the other side of the impressive timber door is Ibushi, a buzzing robata-style grill with low lighting that promises good music all night long. These are just two of six Japanese-inspired venues which Azabu Group has opened under one heritage-listed roof.

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Brittain Grows Management Footprint With Provident Partnership

Lodging Magazine

Having long ago carved its niche within the South Carolina region with a number of full-service properties, Brittain Resorts & Hotels is expanding its management footprint with its sights set on further growth. The Myrtle Beach, South Carolina-based management firm—which was launched in 1943—recently partnered with Provident Hotels & Resorts to third-party manage its portfolio of eight hotels and resorts located throughout Florida.

Magazine 111
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Hilton teams with Be My Eyes for accessible travel

Hotel Business

For many, checking into a hotel can mean the beginning of an exciting adventure, a relaxing getaway or important moments in life. For guests who are blind or have low vision, exploring the unfamiliar surroundings of a hotel could pose unique and specific challenges that have the potential to impact their stay. Hilton has entered into an industry-first, exclusive partnership with Be My Eyes to ensure guests who are blind or have low vision can experience a more accessible, seamless and welcoming

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

Just as some people have experienced “long COVID,” with symptoms lasting well beyond the initial infection, so too have some industries struggled to fully recover from the pandemic’s economic impact. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level.

Marketing 170
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Yolk Group opens a Westgarth café-wine bar Ophelia

Hospitality Magazine

Yolk Group has opened the doors on Ophelia, a hybrid café-wine bar in the former Barry site on Westgarth’s High Street. Co-directors Ben Argentino, Bec Moore, and Kieran Spiteri (Terror Twilight, Convoy, Tinker, and HiFi) saw the opportunity to open a daytime dining venue that opens with coffee and closes with cocktails – without forgetting the group’s signature record selection.

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Wonder exec opens Fast Casual Executive Summit with keynote about growth, evolution

Fast Casual

Jason Rusk gave the keynote address at the Fast Casual Executive Summit in Denver Aug. 13. Rusk spoke about the rapidly evolving world of fast-casuals, and how innovation is paving the way for great things in the industry.

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Waterford Hotel Group Promotes Duane Schroder to Chief Growth Officer

Lodging Magazine

WATERFORD, Connecticut—Waterford Hotel Group announced the promotion of Duane Schroder to chief growth officer, a newly created position. In this role, Schroder will lead strategic initiatives designed to propel the company’s expansion. In his role, Schroder will lead business development efforts to secure management contracts. Additionally, Schroder will cultivate strategic partnerships with capital partners to drive future expansion and oversee the acquisition of properties that align wi

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Connection Between Used Cooking Oil and Climate Change

Modern Restaurant Management

In the heart of every restaurant’s bustling kitchen lies an unexpected treasure: used cooking oil. Every crunchy french fry, mozzarella stick, and piece of crispy chicken generates cooking oil. But this oil’s journey doesn’t have to end when it leaves the fryer. Recycling your restaurant’s used cooking oil isn’t just a way to address your waste problems – it can help fight climate change.

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Why Housekeeping is the heart of a hotel: leadership insights

eHotelier

Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.

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Pullman enters Croatia with a premium hotel in Zagreb’s thriving business hub

Hospitality Net

Pullman Hotels & Resorts, a pioneering hotel brand from Accor, today announces the opening of Pullman Zagreb, its first property in Croatia. The contemporary hotel is located in the City Island development area, a new business hub in the capital city’s rapidly growing Zagreb district.

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The 38 Best Restaurants in Stockholm, Sweden

EATER

Dishes at Sturehof. | Sturehof Caviar and truffles at a three-Michelin-starred stunner, grilled and smoked seafood from a beloved fishmonger, seasonal menus from buzzy chefs in the burgeoning meatpacking district, and more of Stockholm’s best food right now There’s a lot going on in Stockholm, the biggest city in the Nordic region. In late 2022, the city experienced the simultaneous closure of four of its most cherished dining establishments, which collectively held five Michelin stars.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Peachtree Group Surpasses $1 Billion in Loan Originations Year to Date

Lodging Magazine

ATLANTA, Georgia—Peachtree Group announced that its credit team has surpassed $1 billion in loan originations year-to-date, marking a milestone and setting a new benchmark for the firm’s performance. The firm anticipates that its credit team will surpass $1.75 billion in loan originations in 2024. “While the Federal Reserve has lowered rates to provide some relief to the overall economy, the commercial real estate sector will continue to face significant headwinds over the next few years,”

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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

Restaurant operators need to be aware of a number of scams that food delivery apps are dealing with now including: Promotional abuse – Bad actors using advanced fraud technology to abuse promos like “15% off when you sign up” Driver fraud – Verified drivers doing things like renting out their accounts to illegitimate drivers or spoofing their location Collusion – Harder to spot because most of the fraud happens off the app but can include a person ordering food, the

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Reflecting on CREATE, the McDonald’s/Krispy Kreme expansion, and SpongeBob SquarePants taking over menus

Nation's Restaurant News

Sam and Alicia discuss last week's CREATE conference, and senior food and beverage editor Bret Thorn shares his take on the Spongebob menu mania

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’Stay Like’ Wicked: Hilton and Universal Pictures Debut One-of-a-Kind Suite Inspired by Characters Elphaba and Glinda from the New Film

Hospitality Net

This holiday season, Hilton and Universal Pictures invite travelers, fans and movie lovers alike to experience the magic of Oz with a spectacular, spellbinding suite at New York Hilton Midtown, where they can ’Stay Like’ Wicked in celebration of the upcoming film’s release. With Universal Pictures’ new cinematic event arriving in theaters on Nov. 22, 2024, guests can enter the world of Wicked with a stay crafted to bring the magic of the film to life.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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What Is a Mexican American Cocktail? These Bars Have Answers.

EATER

Bartenders across the country are combining ancestral and modern techniques, curating backbars that go beyond tequila and mezcal and bringing a personal touch to their menus.

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Marriott’s Capuano Reflects During Fireside Chat at Lodging Conference

Lodging Magazine

During a Fireside Chat at The Lodging Conference, Marriott International president and CEO Anthony Capuano shared his experiences at the helm of the company for the last several years, offering details on everything from the COVID crisis to the devastating wildfires in Maui last year and more. Interviewed by Greg Dickhens, managing partner, Trinity Investments, Capuano—who celebrated 30 years with Marriott in February— shared a wide range of insights with the nearly 3,000 attendees.

Magazine 105
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Meet the team: Jayvee Gabon, Business Development Manager – Philippines

STAAH

Meet Jayvee Gabon, a dynamic professional with extensive experience in both hospitality and the travel technology industry. From managing key destinations in the Philippines to helping hotels leverage cutting-edge technology, Jayvee’s journey is one of growth and passion for the industry. A Bit About Jayvee’s Career Journey: Jayvee Gabon began his career in hospitality at Best Western Plus Lex Cebu, where he started as a Sales & Banquet Executive before being promoted to Sales Accounts

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London and Edinburgh top hotel investment charts, Deloitte finds

Hotel Owner

For the second consecutive year, senior hospitality figures and investors have ranked London as the most attractive European city for hotel investment in the year ahead, according to a survey from Deloitte. Paris and Madrid moved up the list to second and third respectively while Amsterdam fell to fourth place and Porto, Portugal entered the ranking for the first time in 12th place.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.